What You Can Mail (and Not Mail) to Someone at SICI
Mail is one of the simplest ways to stay connected, but prison mailrooms are strict. Here's what SICI allows, what gets rejected, and what happens when something doesn't make the cut.
Send Photos & Mail at South Idaho Correctional Institution
How to send messages, photos, and packages
Overview
Communication at South Idaho Correctional Institution (SICI) runs through specific outside vendors. Phone service goes through IC Solutions. IDOC provides IC Solutions customer-care contact details, including a phone number and mailing address, for account setup or billing questions. In-cell tablet services use ViaPath, and IDOC resources walk you through creating an account or logging in so you can access tablet features and manage funding. Before placing calls or using video, you'll need to create an account with the facility's approved phone or video vendor and follow that vendor's sign-up and payment steps. Keep funds available using the vendor's accepted payment methods, since vendor rules control whether services are prepaid or collect.
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Quick Facts
- IDOC directs families at South Idaho Correctional Institution to IC Solutions for phone services and provides IC Solutions customer-care phone and mailing address.
- In-cell tablet services at the facility use ViaPath and IDOC links explain how to create or log in to a ViaPath account.
- You must create an account with the facility’s approved phone or video vendor before placing calls or scheduling video visits.
- Have funds available through the vendor’s accepted payment methods so calls, video sessions, or tablet purchases can be completed.
Send Photos & Mail Guides
What You Can Mail to Someone at South Idaho Correctional Institution (SICI)
Mail rules at SICI are pretty specific, but easy to follow once you know what's allowed. Here's what you can send, how mail gets processed, and the right way to order books and publications so they actually make it through.
Common Questions
Who provides phone services for South Idaho Correctional Institution?
Phone services for South Idaho Correctional Institution are provided through IC Solutions. IDOC also shares IC Solutions customer-care contact information (phone and mailing address) for account or billing help.
How do I set up and fund an inmate’s ViaPath tablet account?
Use the IDOC ViaPath links to create an account or log in to your existing ViaPath account. From there, add funds or manage tablet purchases using the payment options described in the ViaPath/vendor instructions.
Do I need an account before placing calls or video visits with an inmate?
Yes. You need an account with the facility’s approved phone or video vendor before you can place calls or schedule video visits. Make sure you have funds available through the vendor’s accepted payment methods, since the vendor sets whether calls are collect or prepaid.
Other Guides for South Idaho Correctional Institution
Before Your First Visit to SICI: What to Bring and What to Leave Behind
A first visit to SICI goes much smoother when you handle the paperwork early and travel light. This guide will help you avoid the common mistakes that can end a visit before it starts.
Before Your First Visit to South Idaho Correctional Institution: What to Bring and What to Leave Behind
Your first visit to South Idaho Correctional Institution (SICI) goes much smoother when you handle the paperwork early and show up with only what's allowed in the visiting room. Here's what to do before you drive out—and what to leave behind.
Can I Send Books, Magazines, or Newspapers to Someone at SICI? Rules Families Need to Know
If you want to send reading material to someone at SICI, the biggest rule is simple: you can't mail publications yourself. Books, magazines, and newspapers have to come directly from the publisher or an IDOC-approved vendor.