Mail, photos, messaging, and phone/call options for staying in touch.
Communication at South Idaho Correctional Institution (SICI) runs through specific outside vendors. Phone service goes through IC Solutions. IDOC provides IC Solutions customer-care contact details, including a phone number and mailing address, for account setup or billing questions. In-cell tablet services use ViaPath, and IDOC resources walk you through creating an account or logging in so you can access tablet features and manage funding. Before placing calls or using video, you'll need to create an account with the facility's approved phone or video vendor and follow that vendor's sign-up and payment steps. Keep funds available using the vendor's accepted payment methods, since vendor rules control whether services are prepaid or collect.
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Need to reach someone at South Idaho Correctional Institution (SICI)? Start with the facility's main phone number or email for general questions, use the state's phone-service provider for calling issues, and follow Idaho Department of Correction mail rules for letters and photos.
Mail is one of the simplest ways to stay connected, but prison mailrooms are strict. Here's what SICI allows, what gets rejected, and what happens when something doesn't make the cut.
Mail rules at SICI are pretty specific, but easy to follow once you know what's allowed. Here's what you can send, how mail gets processed, and the right way to order books and publications so they actually make it through.
Phone services for South Idaho Correctional Institution are provided through IC Solutions. IDOC also shares IC Solutions customer-care contact information (phone and mailing address) for account or billing help.
Use the IDOC ViaPath links to create an account or log in to your existing ViaPath account. From there, add funds or manage tablet purchases using the payment options described in the ViaPath/vendor instructions.
Yes. You need an account with the facility’s approved phone or video vendor before you can place calls or schedule video visits. Make sure you have funds available through the vendor’s accepted payment methods, since the vendor sets whether calls are collect or prepaid.
A first visit to SICI goes much smoother when you handle the paperwork early and travel light. This guide will help you avoid the common mistakes that can end a visit before it starts.
Your first visit to South Idaho Correctional Institution (SICI) goes much smoother when you handle the paperwork early and show up with only what's allowed in the visiting room. Here's what to do before you drive out—and what to leave behind.
If you want to send reading material to someone at SICI, the biggest rule is simple: you can't mail publications yourself. Books, magazines, and newspapers have to come directly from the publisher or an IDOC-approved vendor.
