Phone & Messaging

How to Call Your Child at South Iowa Area Detention: The Code Word System Explained

Calling your child at South Iowa Area Detention comes down to two key things: a consistent code word and strict timing limits. Here's how to avoid missed connections and keep your calling privileges intact.

2 min read siadsa.org
How to Call Your Child at South Iowa Area Detention: The Code Word System Explained

As your child's legal guardian, you'll choose a secret code word on your first call. Every call after that, you'll need to provide the same word. Pick something memorable - even under stress - and write it down somewhere private. Getting the word wrong means you won't connect.

Warning: Don't share your code word with anyone. If staff determine it was given out, you could lose all calling privileges. Treat it like a password.

Each juvenile gets one 15-minute call per day. Miss that window, and you'll have to wait until tomorrow.

Calls must happen during non-school hours and before 8:00 p.m. If evenings get hectic at your house, call earlier so you're not racing the clock.

There's one exception to the daily limit. When a juvenile reaches level 3 Day 14, they may get a second call - but that call must come from a pre-approved relative.

How to Call Your Child at South Iowa Area Detention: The Code Word System Explained

Try to avoid calling during meal times and group activities. You'll have a better chance of reaching your child when their schedule is clear.

  • Breakfast: 7:30–8:00 a.m.
  • Lunch: 11:30 a.m.–12:00 p.m.
  • Group: 3:30–4:30 p.m.
  • Supper: 4:30–5:00 p.m.

Need to reach your child's caseworker or attorney? Those calls work differently - detention staff place them during regular business hours, 9:00 a.m. to 5:00 p.m.

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