How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at South Middlesex Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at South Middlesex Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of South Middlesex Correctional Center.

Frequently asked questions about South Middlesex Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by South Middlesex Correctional Center.

2. How much does it cost to send a message to South Middlesex Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at South Middlesex Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at South Middlesex Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at South Middlesex Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of South Middlesex Correctional Center?

   Mailing address:

   South Middlesex Correctional Center
   135 Western Ave
   Framingham, MA 01701
   Phone: (508) 875-2883

   Business hours:

   • Monday: Closed
   • Tuesday: 6:00 – 9:00 PM
   • Wednesday: 1:00 – 4:00 PM
   • Thursday: 6:00 – 9:00 PM
   • Friday: 6:00 – 9:00 PM
   • Saturday: 1:00 – 4:00 PM
   • 6:00 – 9:00 PM
   • Sunday: 1:00 – 4:00 PM
   • 6:00 – 9:00 PM

5. What are the visiting hours at South Middlesex Correctional Center?

   Visiting hours at South Middlesex Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (508) 875-2883 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to South Middlesex Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with South Middlesex Correctional Center for their specific mail policies.

7. How do I send money to an inmate at South Middlesex Correctional Center?

   You can send money to an inmate at South Middlesex Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at South Middlesex Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At South Middlesex Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at South Middlesex Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact South Middlesex Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at South Middlesex Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Work-release programs form the cornerstone of rehabilitation efforts at South Middlesex Correctional Center, with residents participating in community employment opportunities that provide both practical experience and modest wages. The facility’s community work initiative places individuals in various positions including food service, janitorial services, carpentry, and painting, allowing them to develop job skills while maintaining connections to the broader community during their pre-release preparation.

As a minimum-security facility designed specifically for women, South Middlesex Correctional Center may offer educational programming to help residents complete their GED or pursue vocational certifications that align with their community work placements. The facility typically provides counseling services and substance abuse treatment programs, which are common components of pre-release preparation in Massachusetts correctional facilities. Life skills workshops may also be available to help individuals develop budgeting abilities, job interview techniques, and other practical skills needed for successful community reintegration.

The center’s open campus design, without traditional lock-in cells or secure perimeters, reflects its focus on gradual transition back to community life. Support services may include case management assistance, family reunification counseling, and connections to community resources for housing and continued employment after release. Mental health services and medical care are typically available to address the comprehensive needs of residents as they prepare for their return to the community.

Daily Life & Visitation

The morning routine at South Middlesex Correctional Center begins early for most residents, as the majority prepare for their community work assignments that form the cornerstone of this minimum-security facility’s rehabilitation approach. Women housed in the three-story building typically earn around $7 per day working various positions throughout Framingham and surrounding areas, including roles in fast food establishments, janitorial services, carpentry, and painting. This community-based work program allows residents to maintain employment skills while serving their sentences, with most returning to the facility each evening.

Living arrangements at SMCC reflect its pre-release mission, with residents housed primarily in double-occupancy rooms on the second and third floors of the main building, though some rooms may accommodate more than two women depending on current population levels. The facility operates without traditional lock-in cells or a secure perimeter, creating an environment that more closely resembles community living. Administrative offices occupy the established floor, while the basement area may provide additional program or storage space. This open design supports the facility’s focus on preparing women for successful reintegration into the community.

The facility’s approach to daily life emphasizes responsibility and preparation for release, with structured routines that balance work obligations, program participation, and personal time. As a women-dedicated facility that separated from MCI-Framingham to become its own institution, SMCC typically offers programming designed to address the specific needs of female offenders. Residents may participate in educational opportunities, counseling services, and life skills training during non-work hours, though specific program details would vary based on current offerings and individual needs assessments.