Who Is Calling From Southern Desert (SDCC)? Recognizing 702-899-0905
Seeing 702-899-0905 on your caller ID? That's a legitimate number connected to Southern Desert Correctional Center (SDCC).
NDOC lists 702-899-0905 as the phone number for Southern Desert Correctional Center (SDCC). When this number appears on your caller ID, someone incarcerated at SDCC is likely trying to reach you.
Nevada state prisons don't use regular facility phone lines for inmate calls. NDOC contracts with ViaPath Technologies to handle calling services and billing. That's why calls route through vendor systems but still show up as an SDCC-connected number on your phone.
Note: Phone rules vary across NDOC facilities. If you're having trouble receiving calls, contact the specific facility where the person is housed to check for restrictions.
Practical Next Steps
- ✓ Answer the call if you can - it may be time-sensitive.
- ✓ If you miss it, save 702-899-0905 in your contacts so you recognize it next time.
- ✓ If your phone flags it as “Spam” or “Scam,” double-check before blocking it - prison calls are often routed in ways that trigger spam filters.
- Decide how you want to pay for calls - NDOC’s calling and billing services are provided through ViaPath/ConnectNetwork.
- Set up a prepaid AdvancePay account by phone (automated) - call 1-800-483-8314.
- Talk to Customer Care if you need help - call 1-877-650-4249.
- Use the ConnectNetwork website option if you prefer online setup - you can also create and fund the account there.
Traditional collect calls bill to your local telephone account - but only if your phone company accepts them. Your local provider may impose limits: a 90-day rolling spending cap, monthly fees, or other restrictions. If calls aren't going through or you're hitting unexpected blocks, your phone service provider's policies are usually the culprit.
Caller ID can vary even for legitimate SDCC calls. ViaPath's system routes the call, then your phone carrier displays whatever number it receives. Add in NDOC's facility-specific restrictions - call length limits, frequency caps, monitoring, blocked numbers, or revoked privileges - and things get complicated. If your caller ID looks inconsistent or calls suddenly stop, contact the facility directly to find out what's going on.
Not sure if a call is legitimate? NDOC's Family Services Division offers general information and assistance. One caveat: they can't verify anyone's identity over the phone or email, so expect general guidance only. Reach Family Services at (775) 977-5707.
Tip: For current phone rules or restrictions at a specific facility, contact that facility directly.
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