sdcc-mail-packages-securepak-rules
What You Can (and Can’t) Mail to Someone at Southern Desert
Mail rules can be frustrating—a
Send Photos & Mail at Southern Nevada Corrections
How to send messages, photos, and packages
Overview
Southern Desert Corrections Center (SDCC) uses Viapath Technologies' ConnectNetwork for inmate calling and account billing. To receive calls, set up a prepaid AdvancePay ConnectNetwork account through the ConnectNetwork website, Viapath's automated system, or by speaking with Viapath Customer Care. ConnectNetwork also provides a customer support phone number for payments and account help. Calls from SDCC can also be placed as traditional collect calls billed to your local telephone bill—though your phone provider may apply spending limits and monthly fees. People incarcerated at SDCC can use funds from their NDOC Trust accounts to purchase debit calling time through the facility's Offender Services Commissary Section. Phone-use restrictions vary by facility, so contact SDCC to confirm any local limits.
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Quick Facts
- SDCC uses Viapath Technologies' ConnectNetwork for inmate calling and account billing.
- You can set up a prepaid AdvancePay ConnectNetwork account online, via Viapath's automated system, or by speaking with Viapath Customer Care.
- ConnectNetwork provides a customer support phone number for payments and account help.
- Offenders may use funds from their NDOC Trust accounts to buy debit calling time through the facility Offender Services Commissary Section.
- Traditional collect calls may be billed to the recipient's local telephone bill and may be subject to spending limits and monthly fees set by the recipient's phone provider.
Send Photos & Mail Guides
Common Questions
How do I set up a prepaid account to receive calls from Southern Desert Corrections Center?
Set up a prepaid AdvancePay ConnectNetwork account online, through Viapath’s automated system, or by calling Viapath Customer Care. You can also use the ConnectNetwork site or its support phone number for payments and account help.
Can inmates at SDCC use their trust account to make phone calls?
Yes. People incarcerated at SDCC can use funds from their NDOC Trust accounts to purchase debit calling time through the facility Offender Services Commissary Section.
Are calls from SDCC billed as collect calls, and who pays the charges?
SDCC calls may be placed as traditional collect calls, which can be billed to the recipient’s local telephone bill. Your phone provider may apply spending limits or monthly fees, and SDCC may have local restrictions—contact the facility to verify.
Can attorneys or bail bondsmen be billed directly for calls from SDCC?
Yes. Accounts billed directly to attorneys and bail bondsmen are set up through Viapath.
Can I mail books or calendars to someone at Southern Desert Corrections Center?
Yes. Books and calendars may be mailed, but they’re subject to limitations and the facility references AR 711 and AR 750 for what formats and content are allowed. Check the rules before you send them so the item isn’t returned or rejected.
Can I send clothing or food directly through the mail to an inmate at SDCC?
No. Personal clothing and food packages must be ordered through the SecurePak Package Program, not mailed directly. If NDOC offers the same items through Canteen or AccessSecurePak, outside versions are prohibited.
Other Guides for Southern Nevada Corrections
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Before You Send Money to Southern Desert Correctional Center: A Checklist for Families
Sending money to someone at Southern Desert Correctional Center (SDCC) is straightforward once you know the approved methods. Use this checklist to pick the right deposit option, avoid delays, and spot common money-request scams.
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Complete Contact Guide: Phone Numbers and Vendor Contacts for Southern Desert Correctional Center
Trying to manage calls, deposits, or tablet services for someone at Southern Desert Correctional Center? You'll get faster answers calling the right vendor line rather than the prison itself. Here are the key numbers in one place.
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How to Receive and Pay for Phone Calls from Southern Desert (SDCC)
Want to stay in touch with someone at Southern Desert Corrections Center (SDCC)? It starts with picking the right payment method. NDOC uses ViaPath Technologies for all calling and billing, so you'll set things up through ConnectNetwork/AdvancePay.
