
Quick Navigation
How to contact an inmate at Southern New Mexico Correctional Facility
This comprehensive guide will walk you through how to connect with an inmate at Southern New Mexico Correctional Facility. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Southern New Mexico Correctional Facility start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Southern New Mexico Correctional Facility.
Sending Photos and Postcards

A great way to send love and support to a loved one at Southern New Mexico Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Southern New Mexico Correctional Facility.
Frequently asked questions about Southern New Mexico Correctional Facility
-
How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Southern New Mexico Correctional Facility.
-
How much does it cost to send a message to Southern New Mexico Correctional Facility?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
-
What services can I use to contact an inmate at Southern New Mexico Correctional Facility?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Southern New Mexico Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Southern New Mexico Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
-
What is the mailing address of Southern New Mexico Correctional Facility?
Mailing address:
Southern New Mexico Correctional Facility
1983 Joe R. Silva Boulevard
Las Cruces, NM 88004
Phone: (575) 523-3200 -
What are the visiting hours at Southern New Mexico Correctional Facility?
Visiting hours at Southern New Mexico Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (575) 523-3200 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
-
What items are prohibited when sending mail to Southern New Mexico Correctional Facility?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Southern New Mexico Correctional Facility for their specific mail policies.
-
How do I send money to an inmate at Southern New Mexico Correctional Facility?
You can send money to an inmate at Southern New Mexico Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
-
Can I schedule a video visit with an inmate at Southern New Mexico Correctional Facility?
Many facilities now offer video visitation as an alternative to in-person visits. At Southern New Mexico Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
-
What identification do I need to visit an inmate at Southern New Mexico Correctional Facility?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Southern New Mexico Correctional Facility for specific ID requirements and visitor approval procedures.
-
How can I find out an inmate's release date?
To find an inmate's release date at Southern New Mexico Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Southern New Mexico Correctional Facility1983 Joe R. Silva Boulevard
Las Cruces, NM 88004
Phone: (575) 523-3200
Official Website

About Southern New Mexico Correctional Facility
**State correctional facility** Western New Mexico Correctional Facility operates as part of the New Mexico Corrections Department (NMCD) system, serving the state's incarcerated population. The facility has transitioned to modern communication technology through the implementation of "Smart Communications" tablets, which began system-wide on July 1, 2024. This digital initiative represents a significant shift from traditional physical mail systems, with correspondence now digitally uploaded to inmate tablets to modernize communications while improving services and enhancing safety.
Mail correspondence for individuals housed at Western New Mexico Correctional Facility is processed through a centralized system, with all inmate mail directed to PO Box 9194, Seminole, FL 33775-9189. This streamlined approach, shared across NMCD facilities, typically supports more efficient mail processing and security screening. The facility operates within New Mexico's comprehensive corrections network, which includes both state-operated and private correctional institutions throughout the region.
The implementation of tablet-based communication systems often enhances family connections and community ties for incarcerated individuals. These digital platforms may offer expanded communication options beyond traditional mail, potentially including video calling capabilities and educational resources. Such technological modernization typically supports reintegration efforts by maintaining stronger family bonds and providing access to programs that may assist with successful community reentry upon release.
Programs & Services
The New Mexico Corrections Department's implementation of Smart Communications tablets at Western New Mexico Correctional Facility represents a significant modernization of inmate communication services. Beginning July 1, 2024, these digital tablets replaced the traditional physical mail system, allowing correspondence to be digitally uploaded directly to inmates' devices. This technological advancement enhances both communication efficiency and facility safety while maintaining vital connections between inmates and their families and support networks.
Beyond the modernized communication system, Western New Mexico Correctional Facility typically provides a range of rehabilitative programs designed to support successful reentry. Educational services may include adult basic education, GED preparation, and literacy programs to help inmates develop fundamental academic skills. The facility often offers vocational training opportunities that may encompass trades such as construction, maintenance, food service, and other job-ready skills that align with local employment opportunities in New Mexico.
Counseling and support services at the facility may include substance abuse treatment programs, mental health counseling, and life skills development courses. These programs often focus on addressing underlying issues that contribute to criminal behavior while preparing inmates for successful community reintegration. The facility may also provide religious services, recreational activities, and work programs that allow inmates to develop responsibility and work experience during their incarceration period.
Daily Life & Visitation

Communication has undergone a significant transformation at Western New Mexico Correctional Facility since July 2024, when the New Mexico Corrections Department implemented new "Smart Communications" tablets. These digital devices have replaced the traditional physical mail system, with all correspondence now being digitally uploaded directly to individual inmate tablets. This modernization effort represents a major shift in how incarcerated individuals stay connected with their families and friends, while also enhancing facility safety and improving overall communication services.
The tablet system typically allows inmates to access their mail throughout designated periods during the day, often integrated into the facility's structured daily schedule. Inmates generally follow a routine that may include work assignments, educational programs, meals, and recreational time, with communication periods built into these activities. The facility likely maintains standard meal times, count procedures, and scheduled programming that provides structure to each day. Work assignments might include kitchen duties, maintenance tasks, or participation in facility operations, depending on individual security classifications and program availability.
Family members and friends can continue sending mail to inmates at Western New Mexico Correctional Facility using the designated mailing address (PO Box 9194, Seminole, FL 33775-9189), though the delivery method has changed significantly. The digital system may offer advantages such as faster delivery times and enhanced security screening, while maintaining the important connection between inmates and their support networks. Visitation policies and phone call procedures typically complement the mail system, providing multiple ways for inmates to maintain relationships with loved ones during their incarceration.
Ready to Connect?
Start communicating with your loved one today
Search for an Inmate