How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Southern New Mexico Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at Southern New Mexico Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Southern New Mexico Correctional Facility.

Frequently asked questions about Southern New Mexico Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Southern New Mexico Correctional Facility.

2. How much does it cost to send a message to Southern New Mexico Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Southern New Mexico Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Southern New Mexico Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Southern New Mexico Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Southern New Mexico Correctional Facility?

   Mailing address:

   Southern New Mexico Correctional Facility
   1983 Joe R. Silva Boulevard
   Las Cruces, NM 88004
   Phone: (575) 523-3200

5. What are the visiting hours at Southern New Mexico Correctional Facility?

   Visiting hours at Southern New Mexico Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (575) 523-3200 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Southern New Mexico Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Southern New Mexico Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at Southern New Mexico Correctional Facility?

   You can send money to an inmate at Southern New Mexico Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Southern New Mexico Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At Southern New Mexico Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Southern New Mexico Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Southern New Mexico Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Southern New Mexico Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The New Mexico Corrections Department's implementation of Smart Communications tablets at Western New Mexico Correctional Facility represents a significant modernization of inmate communication services. Beginning July 1, 2024, these digital tablets replaced the traditional physical mail system, allowing correspondence to be digitally uploaded directly to inmates' devices. This technological advancement enhances both communication efficiency and facility safety while maintaining vital connections between inmates and their families and support networks.

Beyond the modernized communication system, Western New Mexico Correctional Facility typically provides a range of rehabilitative programs designed to support successful reentry. Educational services may include adult basic education, GED preparation, and literacy programs to help inmates develop fundamental academic skills. The facility often offers vocational training opportunities that may encompass trades such as construction, maintenance, food service, and other job-ready skills that align with local employment opportunities in New Mexico.

Counseling and support services at the facility may include substance abuse treatment programs, mental health counseling, and life skills development courses. These programs often focus on addressing underlying issues that contribute to criminal behavior while preparing inmates for successful community reintegration. The facility may also provide religious services, recreational activities, and work programs that allow inmates to develop responsibility and work experience during their incarceration period.

Daily Life & Visitation

Communication has undergone a significant transformation at Western New Mexico Correctional Facility since July 2024, when the New Mexico Corrections Department implemented new "Smart Communications" tablets. These digital devices have replaced the traditional physical mail system, with all correspondence now being digitally uploaded directly to individual inmate tablets. This modernization effort represents a major shift in how incarcerated individuals stay connected with their families and friends, while also enhancing facility safety and improving overall communication services.

The tablet system typically allows inmates to access their mail throughout designated periods during the day, often integrated into the facility's structured daily schedule. Inmates generally follow a routine that may include work assignments, educational programs, meals, and recreational time, with communication periods built into these activities. The facility likely maintains standard meal times, count procedures, and scheduled programming that provides structure to each day. Work assignments might include kitchen duties, maintenance tasks, or participation in facility operations, depending on individual security classifications and program availability.

Family members and friends can continue sending mail to inmates at Western New Mexico Correctional Facility using the designated mailing address (PO Box 9194, Seminole, FL 33775-9189), though the delivery method has changed significantly. The digital system may offer advantages such as faster delivery times and enhanced security screening, while maintaining the important connection between inmates and their support networks. Visitation policies and phone call procedures typically complement the mail system, providing multiple ways for inmates to maintain relationships with loved ones during their incarceration.