How to Contact an Inmate at Facility

For general questions, call the main line: (304) 256-6726. This is your best starting point if you need basic information or aren't sure which department to contact.

Setting up a non-contact visit? Call the visitation scheduling line directly: (304) 256-6738. This gets you to the right people faster than going through the general number.

The facility also accepts faxes at (304) 256-6739. This is most useful when staff ask you to send paperwork or forms in writing.

1. Call the general line (304) 256-6726. Use this for broad questions, or when you do not know which department handles your request.
2. Call non-contact visitation scheduling at (304) 256-6738. Use this number specifically to arrange non-contact visits.
3. Use the fax line (304) 256-6739 if staff request documents. Ask what information to include on the cover sheet so it can be routed correctly.

What to Verify

• ✓ Confirm the current hours for the main line (304) 256-6726.
• ✓ Confirm the current hours for non-contact visitation scheduling at (304) 256-6738, and whether it is only for scheduling or also for visitation questions.

• ✓ Confirm whether the fax line (304) 256-6739 is monitored, and what types of documents (if any) the facility accepts by fax.

The quickest way to verify details is to call the numbers above and ask for the right department or extension. You can also double-check information on the facility's official website or the state corrections website, rather than relying on third-party listings that may be outdated.