How to send messages, photos, and packages
Staying in touch with someone at Southern Regional Jail typically involves outgoing phone calls, video visits, electronic messaging, and written mail. Phone calls are generally outgoing only (often debit or collect), and they're monitored and recorded for security. Attorney calls may be handled differently in some situations. Video visits are often set up through a vendor portal. You'll create a family account, accept online visitation terms, schedule a time, and keep a payment method on file. Electronic messaging is typically text-only and screened for content. The inmate usually needs to approve you as a contact before you can exchange messages. Since many of these services are run by third-party contractors, confirm the jail's approved vendor and registration steps before trying to call, message, or schedule a video visit.
Search for a loved one and send messages and photos in minutes.
Regular personal mail — letters, cards, and photos from family and friends — goes to a scanning P.O. Box, not the jail itself. Include the person's full name and their five-digit jacket/inmate identifier, then send it to: P.O. Box 247, Phoenix, MD 21131.
Want to send food and hygiene items to someone at Northern Regional Jail? You'll order through the WVDCR package program at wvinmatepackage.com. One thing to know upfront: jails and prisons have different ordering limits. Jail packages can be ordered monthly; prison food and hygiene packages are quarterly.
Personal letters to Northern Regional Jail don't go directly to the facility. Instead, mail them to the centralized processing address: PO Box 336, Phoenix, MD 21131. On the envelope, include the incarcerated person's full first and last name, their OID number, and the complete facility name—no abbreviations.
Mail to Northern Regional Jail doesn't go directly to the facility. Instead, it routes through a central address: PO Box 336, Phoenix, MD 21131. Your envelope needs the inmate's full first and last name, their OID number, and the facility's complete name—no abbreviations. Skip any of these details, and your letter gets sent back.
You generally can't receive incoming calls. Inmates place outgoing debit or collect calls, and these are typically monitored and recorded for security. Attorney calls may be handled differently in some cases.
Yes. Video visits are typically scheduled through a vendor portal. You'll need a family account, acceptance of online visitation terms, and a payment method on file.
Yes, in many cases. Messaging is typically text-only and screened for content. The inmate usually must approve you as a contact before you can exchange messages.
Phone access in jail is structured and time-limited. Here's how calling hours, 15-minute call limits, monitoring, and adding funds work at Western Regional Jail—plus what happens if there's a verified emergency.
Need to reach this facility about an inmate? Start with the main phone line. If you're scheduling a non-contact visit, use the dedicated visitation number to get through to the right staff faster.
Commissary orders for Western Regional Jail go through Oasis. Once you understand the weekly limits and delivery schedule, planning what to send—and when it'll arrive—gets a lot simpler.
