How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Southwest Medical Siena Heights Healthcare Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Southwest Medical Siena Heights Healthcare Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Southwest Medical Siena Heights Healthcare Center.

Frequently asked questions about Southwest Medical Siena Heights Healthcare Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Southwest Medical Siena Heights Healthcare Center.

2. How much does it cost to send a message to Southwest Medical Siena Heights Healthcare Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Southwest Medical Siena Heights Healthcare Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Southwest Medical Siena Heights Healthcare Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Southwest Medical Siena Heights Healthcare Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Southwest Medical Siena Heights Healthcare Center?

   Mailing address:

   Southwest Medical Siena Heights Healthcare Center
   2845 Siena Heights Dr
   Henderson, NV 89052
   Phone: (702) 877-5199

5. What are the visiting hours at Southwest Medical Siena Heights Healthcare Center?

   Visiting hours at Southwest Medical Siena Heights Healthcare Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (702) 877-5199 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Southwest Medical Siena Heights Healthcare Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Southwest Medical Siena Heights Healthcare Center for their specific mail policies.

7. How do I send money to an inmate at Southwest Medical Siena Heights Healthcare Center?

   You can send money to an inmate at Southwest Medical Siena Heights Healthcare Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Southwest Medical Siena Heights Healthcare Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Southwest Medical Siena Heights Healthcare Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Southwest Medical Siena Heights Healthcare Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Southwest Medical Siena Heights Healthcare Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Southwest Medical Siena Heights Healthcare Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The California Medical Facility (CMF) in Vacaville provides comprehensive educational opportunities through partnerships with multiple institutions, including face-to-face college programs through Solano Community College and distance learning options through Coastline Community College, Lassen Community College, Ohio State University, and California Coast University. Students can pursue academic advancement through Adult Basic Education, GED preparation, High School Equivalency Test (HiSET) preparation, and the Voluntary Education Program (VEP), with access to a computer lab, computer-based GED exam center, and online Career Technical Education testing laboratory.

Career Technical Education focuses on Computer and Related Technology, where participants can earn Microsoft Digital Literacy and Microsoft Office Specialist Certification. The facility operates a specialized Disability Placement Program (DPP) that serves inmates with disabilities falling under Americans with Disabilities Act categories, including vision, hearing, speech, and mobility impairments. The DPP classroom and resource center provides basic literacy instruction for disabled students and computer training using adaptive software, ensuring equitable access to educational opportunities.

Beyond these documented programs, CMF may offer additional rehabilitation services typical of California correctional facilities, which often include substance abuse treatment programs, mental health counseling, vocational training in various trades, and reentry preparation services. The facility typically provides library services, recreational activities, and religious programs to support inmates' personal development and successful community reintegration upon release.

Daily Life & Visitation

Incarcerated individuals at California Medical Facility (CMF) in Vacaville begin each day within a structured environment that balances medical care, educational opportunities, and security protocols. The facility operates comprehensive academic programs where residents may attend Adult Basic Education classes, work toward their GED through the High School Equivalency Test (HiSET) prep, or pursue higher education through partnerships with institutions like Solano Community College for face-to-face instruction and distance learning options through Coastline Community College and other universities. Those with disabilities receive specialized support through the Disability Placement Program, which provides adaptive computer training and basic literacy instruction tailored to various ADA categories including vision, hearing, speech, and mobility impairments.

The daily schedule typically incorporates medical appointments and treatments, as this facility specializes in providing healthcare services to incarcerated individuals with complex medical needs. Between medical care and educational programming, residents may participate in Career Technical Education, particularly in Computer and Related Technology, where they can earn Microsoft Digital Literacy and Microsoft Office Specialist certifications through the facility's computer lab and testing centers. Recreation time, meals, and personal hygiene activities are woven throughout the day according to established institutional routines.

Family connections remain an important aspect of life at CMF, with visiting procedures available for approved family members and friends. Correspondence can be sent to the designated inmate mailing address at P.O. Box 2000, Vacaville, CA 95696-2000, while financial support may be provided through money orders sent to P.O. Box 2500. The facility provides resources to help families navigate the visitation process and understand communication policies, recognizing that maintaining these relationships often supports successful rehabilitation and eventual reintegration into the community.