Southwest Regional Jail / Abingdon Facility, VA

Southwest Regional Jail — Abingdon offers remote video visitation seven days a week, with appointments available in morning, afternoon, and evening time blocks. You'll need to schedule at least 24 hours in advance, and you can book up to two weeks ahead. Each session lasts 15 minutes. Before your visit, make sure you're on the inmate's approved visitor list and have a valid photo ID. All video visits are monitored and recorded, and there's a dress code—certain clothing isn't allowed. Plan for a stable internet connection. If you miss your scheduled session or lose internet during the visit, you won't be able to reconnect, and you won't get a refund.

Southwest Regional Jail — Abingdon uses Smart Communications for phone service, remote video visits, and electronic messaging. Before you can make calls or send messages, you'll need to set up and fund a Smart Communications prepaid account—the vendor supports both prepaid and debit telephone accounts. Remote video visits cost $0.33 per minute, billed upon connection. Electronic messages run 50 credits (about $0.50) each, and inmates get two free messages every Saturday. You can create or fund your account through the Smart Communications website or by phone. Voicemail is available for $1.00 and requires a funded prepaid account. For billing questions, technical help, or account issues, contact Smart Communications directly—not the facility.

Southwest Regional Jail — Abingdon routes routine personal mail through Smart Communications' off-site processing in Seminole, Florida—not directly to the Virginia facility. Include the incarcerated person's full name and official ID number on every piece of mail; anything missing that information gets returned. Incoming paper mail is scanned, the original destroyed, and scanned items are removed from the system after 30 days. Legal mail and money orders follow separate routing—send those to the facility-specific P.O. Boxes designated for each. Legal correspondence should be clearly marked as coming from an attorney, court, DOC, or the Parole Board. After release, inmates can download their scanned photos, messages, and postal mail for free. Contact Smart Communications with any delivery or communication questions.

Adding money to an inmate's commissary account at Southwest Regional Jail / Abingdon Facility works two ways: the on-site lobby kiosk or mailed money orders. The lobby kiosk accepts cash, credit, and debit and is available 24/7. Cash deposits come with a $3.25 fee. If a deposit seems missing or something goes wrong, call kiosk customer support at 870-627-5476. Mailing funds? The facility accepts money orders only—no personal checks. Include the sender's name, return address, and the inmate's ID number. Plan for it to arrive at least one business day before the money is needed. Mail to P.O. Box 280, Meadowview, VA 24361.