Setting Up Video Visits with Securus for Souza-Baranowski Inmates
Video visits at Souza-Baranowski are available, but you can't schedule one until you're pre-approved and on your loved one's visiting list. Here's how to get set up without wasting time.
Video visitation is up and running at Souza-Baranowski, but one requirement trips people up: you must complete the pre-approval process and be on your loved one's visiting list before you can schedule anything. Try to book first and sort out approval later? You'll hit a dead end. Handle pre-approval up front.
Note: Your loved one has to add you by name using a Visitor Application Form, which they complete and mail to the institution. That's the step that gets you onto the pre-approved list.
Once you're ready to use video visitation, create your Securus Video Visitation account online. This is the account you'll use for the video visit system. Even if you're still waiting on pre-approval, go ahead and set it up - you'll be ready to schedule the moment you're cleared.
Before picking a date and time, confirm you're actually on the inmate's pre-approved visiting list. Massachusetts DOC requires video visitors to complete pre-approval before scheduling, and that depends on the inmate submitting your name through the mailed Visitor Application Form process. Not on the list yet? Focus on getting that form submitted and processed first. Then come back to scheduling.
Verify before you schedule: This guide doesn't cover Souza-Baranowski's current scheduling windows, fees, time limits, or device requirements for Securus video visits. Confirm those details with the institution or through Securus before you lock in a visit.
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