Mail, photos, messaging, and phone/call options for staying in touch.
St. Brides Correctional Center's public Contact page lists two email addresses: Recruitment@vadoc.virginia.gov for recruitment and DOCVerifications@vadoc.virginia.gov for employment verification. Staying in touch with someone incarcerated works differently. Facilities typically use a third-party vendor for phone calls, video visits, and tablet-based messages or photosâwhat's available depends on the vendor and facility. Setup is usually straightforward: confirm which vendor St. Brides uses, create a friends-and-family account, complete identity verification, and add funds if required. Have a valid government photo ID, a verified email address, and a device with a camera and microphone ready for video visits. Run into billing or connection problems? The vendor handles supportânot facility staff.
Search for a loved one and send messages and photos in minutes.
Phone calls are often the quickest way to stay connected, but St. Brides has specific rules around approved numbers, monitored lines, and time limits. Here's what you need to know to avoid surprises and protect your loved one's phone privileges.
Need to reach the right office at St. Brides Correctional Center? Start with the confirmed phone contact from an official posting and the Virginia Department of Corrections (VADOC) website.
Applying for a job at St. Brides Correctional Center? Using the right contact and application method will save you time and hassle.
Mailed printed photos to St. Brides and your loved one says they never arrived? It's probably not a lost letter. At VADOC facilities like St. Brides, general mail gets photocopied during processing â and inmates receive only those photocopies, not the originals.
First, confirm which vendor St. Brides uses for video visits. Then create a friends-and-family/visitor account with that vendor, complete any identity verification, add funds if needed, and schedule through the vendorâs portal or app.
For technical support or billing issues, contact the third-party vendor that provides the phone, video, or tablet service. For recruitment or employment verification, the public Contact page lists Recruitment@vadoc.virginia.gov and DOCVerifications@vadoc.virginia.gov.
In most systems, minors use video or messaging through an adultâs registered account and need adult supervision during visits. Check the vendorâs rules and any facility-specific restrictions before you schedule.
Yes, photos are often allowed, but the processor may scan them for electronic delivery and enforce size and quantity limits. Originals may be destroyed after scanning, so follow the photo formatting rules closely.
Yesâinclude the inmateâs official ID number on every piece of mail to help it get to the right person. The inmate locator accepts a seven-digit ID (or a name search), but using the ID avoids mix-ups.
Usually, yesâbut only if theyâre shipped directly from an approved publisher or distributor. Confirm the seller meets the facilityâs requirements before you order so the package isnât rejected or returned.
Think of your first visit as a two-step process: get approved through VADOC, then book your time slot. Here's exactly how to apply, schedule, and show up prepared so you don't get turned away.
If your loved one is at St. Brides (VADOC), you have several ways to add funds to their account. The fastest is usually online through JPay with a credit or debit card. Prefer not to use a computer? You can pay by phone 24/7 at 1 (800) 574-5729, or use the JPay app on Android or iOS. Cash deposits are available at MoneyGram locations, and you can also mail a money order for JPay to process. Whichever method you choose, have the inmate's 7-digit ID number ready. That ID connects your payment to the right person.
Trying to confirm whether someone is at St. Brides Correctional Center? The Virginia Department of Corrections (VADOC) inmate locator is the quickest place to start. It can also show a release date for people in VADOC custody.
