Who to Contact at St. Johns County Jail: Phone Numbers for Visits, Calls, and Care Packages
Trying to fix a blocked jail call, add calling funds, or sort out a care package issue? Having the right phone number makes all the difference. Here are the contacts you'll actually need for St. Johns County Jail.
If inmate calls are getting blocked or showing up as
For setting up an inmate calling account or adding funds, contact Pay Tel. You can use their website (www.paytel.com) or call 1-800-PAY-TELL (1-800-729-8355) to handle account setup and payments.
To send commissary or care packages through Oasis, start by creating an account at https://stjohnfl.jailcanteen.com. Click
If you need to verify care-package rules or troubleshoot a care-package issue, call St. Johns County Jail directly at (904) 824-8304.
St. Johns County Jail doesn't offer in-person visits - all visitation happens through the Homewav video system. You'll visit at the Video Visitation Center: 4015 Lewis Speedway, St. Augustine, FL 32084.
Tips for Calling Vendors
- ✓ Inmate’s full name and booking/ID number (have it ready for Pay Tel and Oasis)
- ✓ The main jail phone number, (904) 209-1443, to give your phone carrier if calls are blocked or labeled spam
- ✓ Your own phone account details if your carrier asks you to confirm you control the number being unblocked
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