How to Contact an Inmate at Stanley Corrections Inst.,WI (WI)

Stanley Correctional Institution allows up to three video visits per week (12 per month), with a max of one per day. All video visits are scheduled through ICSolutions. Each visit costs $2.50, and that charge applies even if the person in care (PIOC) or the visitor is a no-show.

Personal mail sent through the U.S. Postal Service doesn't go directly to the institution. Instead, it's processed through TextBehind. Address your mail to TextBehind at P.O. Box 189, Phoenix, MD 21131, and include your return name and address along with the PIOC's full name, DOC number, and correctional facility name. If you send mail directly to the institution instead of TextBehind, it will be returned to you.

Steps to Follow

• ✓ Schedule the video visit on the ICSolutions website (this is required for all video visits).
• ✓ Plan around the limits: up to 3 video visits per week (12 per month total), and only 1 video visit per day.
• ✓ Budget for the cost: $2.50 per video visit.
• ✓ Show up for the visit. The $2.50 charge applies even if the PIOC or the visitor is a no-show.

• ✓ Address personal mail to TextBehind for processing: P.O. Box 189, Phoenix, MD 21131.
• ✓ Include your return name and address on the outside of the envelope.
• ✓ Include the PIOC’s full name (first and last), DOC number, and the correctional facility name in the address.
• ✓ Do not send personal mail directly to the institution. Mail received at the institution will be returned to the sender.

Before scheduling, double-check the current rules in ICSolutions. Confirm the visit limits (three per week, 12 per month, one per day) and the per-visit charge, including the no-show billing policy. Rules can shift, and you don't want to be caught off guard.

Mail procedures can change, so verify that TextBehind is still the required processor and that you're using the correct address format. Also confirm how the institution handles mail sent directly there. As of now, personal mail received at the institution gets returned to the sender.