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Sending Mail to Stanley CI and What Happens to Original Letters (TextBehind process)

Sending a personal letter to someone at Stanley Correctional Institution? It won't go straight to the prison. Wisconsin DOC routes non-privileged personal mail through TextBehind first — and your original paper letter won't survive the process.

2 min read doc.wi.gov
Sending Mail to Stanley CI and What Happens to Original Letters (TextBehind process)

Mail personal letters to TextBehind, not directly to Stanley Correctional Institution. Use this address on your envelope: P.O. Box 189, Phoenix, MD 21131. Personal mail sent to the institution won't be processed - it gets returned.

  • Your return name and return address
  • The PIOC’s full name (first and last)
  • The PIOC’s DOC number
  • “Stanley Correctional Institution” (facility name)

TextBehind photocopies non-privileged personal mail. Your handwritten letter gets scanned, and the copy is what reaches your recipient - not the original paper you sent.

Legal/medical exception: TextBehind won't open or photocopy identifiable legal or medical mail. Legal mail gets forwarded directly to the institution instead.

Don't mail personal letters to the prison. All personal mail must go through TextBehind. Letters sent directly to the institution get returned to sender.

Your original letter doesn't stick around. TextBehind shreds all originals - letters, envelopes, even pre-paid return envelopes - 30 days after scanning. A third-party service certified by the National Security Agency handles the destruction.

Since everything gets photocopied, think about what copies cleanly. Cards with glitter or thick photos might not scan well. If you're unsure whether something will make it through, check TextBehind's Help Center before mailing - saves you time and avoids rejected mail.

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