Video Visits at Stanley CI: Costs, No-Show Charges, and How to Avoid Common Mistakes
Video visits at Stanley Correctional Institution are straightforward once you know the rules that trip people up most: scheduling, visit limits, the $2.50 fee (yes, even for no-shows), and what can get a visit cut short.
All video visits at Stanley Correctional Institution must be scheduled through ICSolutions (icsolutions.com). No booking there, no visit on the schedule. Handle this step first before planning your day around the call.
Stanley CI caps video visits at three per week and 12 per month. There's also a one-per-day rule - even if you spot multiple openings on the calendar, only one video visit can happen in a single day.
Note: The same vendor site (ICSolutions at icsolutions.com) is used to schedule in-person (contact) visits at Stanley CI, too.
Each video visit costs $2.50. If you're planning to use video regularly, budget for it like you would phone calls or other communication costs.
No-show fee warning: The $2.50 charge still applies even if either side is a no-show for the scheduled visit.
Have your ID ready. Stanley CI requires visitors to show a valid state ID at the start of the video visit - keep it within reach and make sure it's current before you connect.
You can have more than one person on your side of the call. Stanley CI allows up to six visitors per video visit, so plan ahead if multiple family members want to join.
Kids can be part of the visit, but handle the details upfront. Anyone under 18 must be listed as an additional visitor and supervised by an authorized adult during the call.
Stanley CI can end a video visit immediately if staff suspect illegal activity or see behavior that wouldn't fly in the visiting room. Treat the call like you're sitting in a public visiting area: keep the conversation appropriate, keep your surroundings calm, and avoid anything that could look like drug or alcohol use, weapons, or other illegal activity. Even choices that seem normal at home - joining from a moving car, a party, or somewhere people are drinking - can raise red flags and get the visit cut off. Rule violations can follow you after the call ends, too. Breaking video-visit rules may lead to a conduct report and suspension or revocation of visiting privileges for the person in custody, the visitor, or both. Want to protect future visits? Keep it simple: steady camera, calm setting, best behavior for the full session.
Reminder: Personal offsite video visits at Stanley CI are subject to monitoring and recording.
Practical Tips
- ✓ Schedule the visit through ICSolutions (icsolutions.com) and double-check the date/time before the day arrives.
- ✓ Plan around the limits: up to 3 video visits per week (12 per month), and only 1 video visit per day.
- ✓ Be ready to start on time so you don’t risk wasting a scheduled slot.
- ✓ Have your valid state ID in hand at the start of the visit so you can show it right away.
- ✓ Join from a quiet, well-lit, stationary place where your behavior and surroundings won’t look questionable.
- ✓ If anyone under 18 will be on the visit, list them as an additional visitor and keep them accompanied/supervised by an authorized adult.
- ✓ Avoid anything that could be viewed as illegal or inappropriate in a visiting-room setting, since the visit can be terminated immediately if staff suspect a problem.
Final cost reminder: Video visits cost $2.50 each - and you can still be charged if either side misses the scheduled visit.
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