How to Contact an Inmate at Stanly County Jail, NC (NC)

Getting inmate phone calls through Securus that you want to stop? You can block them directly from your Securus account. Sign in, open Manage Prepaid Account, then select Block/Unblock Calls. Choose Add a Block and pick the phone number you want blocked. Depending on your account, Securus may give you the option to block calls from all facilities or just a specific one.

Steps to Follow

• ✓ Sign in to your Securus account
• ✓ Open Manage Prepaid Account
• ✓ Select Block/Unblock Calls
• ✓ Click Add a Block
• ✓ Choose the phone number you want to block (and choose all facilities or a specific facility, if that option appears)

• ✓ If you are still receiving collect calls more than 48 hours after placing the block, contact Securus for additional steps to stop the calls

Before troubleshooting, confirm a few basics. Make sure you're signed in to the correct Securus account and that the Block/Unblock Calls option appears under Manage Prepaid Account. Check that you selected the right phone number. If Securus gives you a choice between blocking all facilities or a specific one, verify you picked the option you actually want. Expect a short delay, too. Blocks don't always take effect immediately, and collect calls can continue for up to 48 hours after you place the restriction. If you're specifically trying to manage calls tied to Stanly County Jail, confirm the jail is currently using Securus for phone services. Vendor setups can change over time.