How to Contact an Inmate at Stephens County Jail , OK (OK)

At Stephens County Jail, people in custody can purchase commissary items along with time for phone calls, video calls, and text messaging. That means staying in touch may depend on whether your loved one has bought the minutes they need. The jail uses an internal kiosk system that inmates access from their cells or pods. Through this kiosk, they can make commissary purchases and place calls, so both communication and basic purchases are handled from inside the housing area.

Visitation at Stephens County Jail runs through Prodigy Solutions. If you want to see your loved one, plan for video visitation rather than an in-person contact visit. Inmates are allowed one 15-minute visit per week, and on-site (in-house) visitation is free. All visits are video only and recorded. Assume anything you say can be reviewed later, so keep your conversation appropriate.

Both online and on-site video visits must be scheduled at least 24 hours in advance through the Prodigy scheduling site. Walk-ins aren't an option. When you sign up, you'll need a valid ID and a headshot photo. The policy specifies that the headshot should have no effects, so use a plain, unfiltered photo that clearly looks like you.

Steps-to-follow

• ✓ Create your visit request through the Prodigy Solutions scheduling site
• ✓ Schedule at least 24 hours in advance (this applies to both online and on-site visits)
• ✓ Have a valid ID ready when you sign up
• ✓ Upload a clear headshot photo with no effects

• ✓ Use the on-site visitation kiosk in the visitation room (video visit only, recorded)
• ✓ Go during the on-site kiosk hours: Monday through Friday, 8:30 am to 4:30 pm
• ✓ Plan for the limit of two visitors per machine
• ✓ Expect the weekly limit and length: one 15-minute visit per week

• ✓ If your loved one says they cannot call or message, ask whether they have time available for phone calls, video calls, or text messaging
• ✓ Remember that these options are something inmates can buy time for
• ✓ Know that inmates can access the jail’s kiosk system from inside their cells or pods to handle commissary purchases and make calls

Before you plan a visit, double-check the scheduling details on the Prodigy site. Confirm that Stephens County Jail is listed correctly, that the visit type you want (online or on-site) is available, and that the 24-hour advance scheduling requirement still applies. If you're coordinating with other family members, make sure everyone uses the same account details and scheduling portal. This avoids duplicate or conflicting reservations.

1. Confirm the visit limit and length - Verify your loved one is still limited to one 15-minute visit per week.
2. Confirm the visit format - Check that visits are still video only and recorded, so you can plan your conversation and privacy expectations.
3. Confirm on-site kiosk rules - Recheck that on-site video visitation is still Monday through Friday, 8:30 am to 4:30 pm, and that the kiosk is still limited to two visitors per machine.

Communication can break down for simple reasons. If calls stop suddenly, the most likely cause is that your loved one ran out of purchased time for calls, video, or texts. Ask them whether they still have time available. It's also worth confirming that the internal kiosk in the cells or pods is working normally, since that kiosk handles both commissary purchasing and calling. Policies and system availability can change, so verify any restrictions that apply to your loved one's housing situation.