
Quick Navigation
How to contact an inmate at Steuben County Jail
This comprehensive guide will walk you through how to connect with an inmate at Steuben County Jail. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Steuben County Jail start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Steuben County Jail.
Sending Photos and Postcards

A great way to send love and support to a loved one at Steuben County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Steuben County Jail.
Frequently asked questions about Steuben County Jail
-
How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Steuben County Jail.
-
How much does it cost to send a message to Steuben County Jail?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
-
What services can I use to contact an inmate at Steuben County Jail?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Steuben County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Steuben County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
-
What is the mailing address of Steuben County Jail?
Mailing address:
Steuben County Jail
7007 Rumsey Street Extension
Bath, NY 14810
Phone: (607) 622-3906 -
What are the visiting hours at Steuben County Jail?
Visiting hours at Steuben County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (607) 622-3906 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
-
What items are prohibited when sending mail to Steuben County Jail?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Steuben County Jail for their specific mail policies.
-
How do I send money to an inmate at Steuben County Jail?
You can send money to an inmate at Steuben County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
-
Can I schedule a video visit with an inmate at Steuben County Jail?
Many facilities now offer video visitation as an alternative to in-person visits. At Steuben County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
-
What identification do I need to visit an inmate at Steuben County Jail?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Steuben County Jail for specific ID requirements and visitor approval procedures.
-
How can I find out an inmate's release date?
To find an inmate's release date at Steuben County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Steuben County Jail7007 Rumsey Street Extension
Bath, NY 14810
Phone: (607) 622-3906
Official Website

About Steuben County Jail
Based on the theory of "Direct Supervision," the Steuben County Jail operates as a modern correctional facility designed to foster proactive inmate management through innovative design and operational philosophy. Located within the Public Safety Building in Bath, New York, this facility accommodates up to 262 inmates across seven strategically designed housing units. The direct supervision model places corrections officers directly within inmate living areas rather than isolating them behind bars or control booths, enabling staff to better understand individual inmates and anticipate potential issues before they escalate into violence.
The facility's architectural design centers around common day room areas surrounded by inmate cells, creating smaller, more manageable housing units that facilitate both security and programming access. Six housing units serve male inmates, while one unit is designated for female inmates, with subdivisions based on classification and security requirements. One dormitory-style unit can accommodate up to 48 medium-security male inmates, and the jail's two newest housing units, which opened in December 2007, can each hold up to 49 inmates. All housing units provide convenient access to essential program areas including visitation, educational activities, and religious services.
This direct supervision approach emphasizes staff training in negotiation, communication, and conflict management skills rather than relying primarily on physical control measures. The facility's design and operational philosophy work together to create an environment where corrections officers can maintain security through proactive engagement rather than reactive responses, contributing to a more stable and manageable correctional environment for both staff and inmates in Steuben County.
Programs & Services
The Direct Supervision model at Steuben County Jail creates an environment where educational and religious programming can be seamlessly integrated into daily operations. With all seven housing units designed for easy access to program areas, those incarcerated typically have regular opportunities to participate in educational activities that may include GED preparation, basic literacy instruction, and life skills development. The facility's design philosophy of keeping correction officers directly engaged with inmates rather than isolated behind barriers often facilitates more effective program delivery and mentoring relationships.
Religious and spiritual services appear to be a cornerstone of the jail's programming approach, with dedicated space for religious activities accessible from each housing unit. These services may include weekly worship services, Bible study groups, and pastoral counseling opportunities. The jail may also offer substance abuse education programs, anger management classes, and pre-release planning services to help prepare individuals for successful reintegration into the community.
The facility's emphasis on communication and conflict management skills, as reflected in their Direct Supervision training approach, often extends to programming that teaches these same valuable skills to those incarcerated. Additional services may include mental health counseling, vocational training opportunities, and library access. The jail's modern design and operational philosophy typically support a range of rehabilitative programs aimed at reducing recidivism and promoting positive behavioral change during incarceration.
Daily Life & Visitation

The Steuben County Jail's direct supervision model shapes every aspect of inmate routines, with corrections officers working directly within the living areas rather than behind barriers or control booths. This approach creates a more interactive environment where staff can better anticipate issues and maintain order through communication and conflict management skills. Each of the facility's seven housing units centers around a common day room area, providing inmates with shared spaces for meals, recreation, and social interaction under close supervision.
Inmates typically follow structured daily schedules that may include educational programming, religious activities, and visitation opportunities, all easily accessible from their housing units due to the jail's thoughtful design. The facility accommodates up to 262 inmates across its various housing units, including a dormitory-style unit that houses up to 48 medium-security male inmates. Female inmates are housed in a dedicated unit separate from the six male housing units, ensuring appropriate classification and security measures are maintained throughout the facility.
Visitation and family communication likely follow standard protocols for New York correctional facilities, with scheduled visiting hours and phone access available to help inmates maintain important relationships during their incarceration. The jail's location within the Public Safety Building may offer certain conveniences for legal visits and court appearances, while the direct supervision model often allows for more flexible programming and activities that can help inmates prepare for their eventual release back into the community.
Ready to Connect?
Start communicating with your loved one today
Search for an Inmate