Setting Up GettingOut.com for Video Visits and Messaging with Someone at Stewart Conservation Camp

To message or video visit someone at Stewart Conservation Camp, you'll need a GettingOut.com account with your loved one added as a contact. GettingOut handles text messages, photos, 30-second video clips, and video visits. NDOC is also transitioning messaging to CorrLinks, where messages cost $0.30 each - existing credits transfer at that same rate. One thing to know: delivery isn't instant. CorrLinks notes that messages are typically ready for review within 48 hours after submission.

1. Go to GettingOut.com and start an account - use your own email and create a login you can keep track of.
2. Complete the signup details - fill out the account information form fully.
3. Activate your account from the email - open the activation email and use the “Activate Account” button.
4. Log in and accept the terms - once you sign in, agree to the terms and conditions so you can use messaging and video services.
5. Get ready to add your contact - after activation and login, you can search for and add your loved one.

Once you're logged in, add your loved one from the home screen by searching their name. Results will show matching individuals along with details like booking number and date of birth to help you find the right person. See the correct match? Click the green plus symbol to add them. After you send the request, you'll need to wait for them to accept - deposits, messaging, and video visit scheduling won't appear until they do.

After your loved one accepts your contact request, options for funding messaging and video visits should appear. If you pay through ViaPath/ConnectNetwork, expect an added service charge on automated payments. Need help with ConnectNetwork payments? Call 888-428-1845.

Assume everything you send or say through GettingOut can be reviewed. NDOC states that all messages, photos, videos, and video visits are subject to monitoring and recording - including communications connected to Stewart Conservation Camp. Before sharing sensitive personal details, consider whether it really needs to be in writing or on video.

• ✓ Create a GettingOut.com account first.
• ✓ Email ViapathNVTechs@viapath.com to request an exception for non-recorded video visits and/or phone calls.
• ✓ Include your name, address, phone number(s) you want private calls on, and your BAR number for validation.

If you're used to instant messaging, the review process will feel slow. CorrLinks states that messages are typically ready for review within 48 hours after submission, so factor in that delay when you're waiting for a reply. NDOC has posted that messages cost $0.30 each, and existing credits transfer to CorrLinks at the same rate - helpful to know if you're making sense of balances while switching systems.