How Inmates Make Phone Calls and Text with Family from Stewart County Jail
Staying in touch starts with one key rule at Stewart County Detention Center: your loved one has to initiate contact. Here's how phone calls and in-cell texting work, and who to reach out to if you run into problems.
At Stewart County Detention Center, inmates can place outgoing phone calls. You can't call in and get connected to your loved one. If you need to pass along urgent information, use approved channels and wait for them to call you back. There is no incoming-call option.
Calls are generally set up as collect calls, so the person who answers accepts the charges. The exception is when an inmate has money on their phone account, which changes how the call is billed. If you're getting calls you can't accept or the charges are a problem, the fix is usually on the account and billing side. Calling the jail to request a transfer won't help.
The jail lists CPC as the company that handles inmate phone services. For account options, rates, or billing details tied to Stewart County Detention Center, head to cpcjail.com and follow the prompts for jail phone services.
Stewart County Detention Center also uses Chirpers, an in-cell texting device that inmates keep with them. Texting setup and message costs are typically tied to the service behind the device. If you're trying to start messaging or troubleshoot delivery, have your loved one confirm what they're using inside, then check with the jail or the provider for exact steps to add funds and activate texting.
Contact
- ✓ Call the Stewart County Detention Center at (931) 232-3114 for help with communication issues (for example, questions about phone accounts, call problems, or how Chirpers texting is handled for your loved one).
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