How to Contact an Inmate at Suffolk County Jail (Nashua Street Jail)
Trying to reach someone at Suffolk County Jail? Start by confirming the current visiting process and requirements with the jail, then plan around the approval timeline and weekly visit limits.
For questions about visiting or communication at Suffolk County Jail (Nashua Street Jail), call (617) 635-1100 x3001. This is the number to confirm what you need before making the trip or submitting paperwork.
Heads up: Visit authorization applications can take up to 10 days to process. You'll be notified of your status by U.S. Mail. Do not call the jail to check on your application.
Get your ID sorted ahead of time. You'll need to present a current, valid state-issued photo ID, a driver's license, or a passport at check-in.
Keep the weekly visit limit in mind when planning. Each inmate is allowed up to three visits per week, and the visiting week runs Monday through Sunday.
- Call the jail for visiting information: Use (617) 635-1100 x3001 to confirm the current process and requirements before you plan a visit.
- Submit the visit authorization application: If the facility requires an application for your visit, turn it in as instructed.
- Wait for processing and watch your mail: Processing may take up to 10 days. You will be notified of your visiting status by U.S. Mail.
- Do not call for status updates: The facility’s process is to notify you by mail, not by phone.
- ✓ Current, valid state-issued photo ID
- ✓ Current, valid driver’s license
- ✓ Current, valid passport
- Arrive early for check-in: Plan to get there 30 minutes to one hour before the start of the visiting period.
If you want to visit regularly, plan around the jail's calendar. The limit is three visits per week per inmate, counted Monday through Sunday.
What to Verify
- ✓ Confirm the best number to call for visiting questions: (617) 635-1100 x3001
- ✓ Ask whether visit authorization applications are still taking up to 10 days to process
- ✓ Confirm how you will be notified of approval or denial (U.S. Mail)
- ✓ Confirm that you should not call to check your application status
- ✓ Confirm which IDs are accepted at check-in (state-issued photo ID, driver’s license, or passport)
- ✓ Confirm how early you should arrive (30 minutes to one hour before the visiting period starts)
- ✓ Confirm the weekly visit limit per inmate (up to three visits per week)
- ✓ Confirm how the jail defines the visiting week (Monday through Sunday)
- ✓ Ask whether any exceptions or special scheduling rules apply to your situation
Find an Inmate at Suffolk House Of Corrections, MA
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