How to Contact an Inmate at Facility

Starting in September, CDCR facilities (including this one) will use Securus for telephone calls, video calls, and electronic messaging. The setup depends on how you want to communicate. Phone calls are the simplest: you don't need an account to receive them. Video calls and electronic messages, on the other hand, require a Securus account once those services go live.

Steps to Follow

• ✓ Expect Securus to be the provider for telephone calls, video calls, and electronic messaging at this CDCR facility starting in September.
• ✓ If you only want to receive free telephone calls, you do not need to create a Securus online account.
• ✓ If you want video calls or electronic messages, plan on creating a Securus account (those services require an account when they are available).

The transition is described as starting in September, but rollouts can be phased. Confirm the timing before you make plans around it. Double-check that the Securus setup is actually active for the services you need at this facility.

While you're at it, verify which options are turned on right now: telephone calls, video calls, electronic messaging. Even after Securus is in place, video and messaging may not be available yet. Those are the services that require a Securus account, so knowing what's live saves you time.