How to deposit funds, commissary, and payment options
If you plan to use paid services connected to Sugar Pine Conservation Camp, set up Securus ahead of the facility's transition so your loved one's services carry over smoothly. After creating your login, new users also need to finish setup using the site's "CLAIM ACCOUNT" link before access is granted. Free telephone calls don't require an online account, but video visits and electronic messaging do. For sending funds, common options at facilities include online or mobile portals, phone deposits, lobby kiosks, or U.S. Postal money orders. What's accepted can vary, so confirm the allowed method before sending money. Always double-check your loved one's full name and booking/ID, and keep vendor fees and posting times in mind.
Search for a loved one and send messages and photos in minutes.
If you still have money sitting in a ViaPath (ConnectNetwork) account from CDCR communications, you can request a refund through ViaPath's official help site. The process is straightforward once you know where to go.
Yes. Create a Securus account before Sugar Pineās transition so services transfer smoothly.
Use the āCLAIM ACCOUNTā link on the Securus site to claim your account and complete setup.
No. Free telephone calls don't require an online account. You do need one for video calls and electronic messaging.
Common options include online or mobile portals, phone deposits, lobby kiosks, or U.S. Postal money orders. Accepted methods vary by facility, so confirm before depositing. Double-check your loved one's full name and booking/ID, and avoid mailing cash.
Still have money in a ViaPath account tied to Sugar Pine Conservation Camp? You may be able to get it backābut the process depends on whose balance it is.
Sugar Pine is a fire camp, and all CDCR fire camps have fully transitioned to Securus. These are the rates your family will see for tablet-based communication.
Trying to stay in touch with someone at a CDCR facility like Sugar Pine Conservation Camp? The biggest thing to know upfront is which communication system the facility uses and what you'll need to set it up.
