How to send messages, photos, and packages
CDOT awarded a new statewide telecommunications contract to Securus on Feb. 21, 2025, with an interim ViaPath agreement preventing service interruptions during the rollout. Incarcerated people keep using ViaPath until their location transitions; once a site switches, families need to use Securus going forward. The new system brings lower rates: CDCR-paid telephone drops from $0.019/min (ViaPath) to $0.016/min (Securus), video calls from $0.16/min to $0.10/min, and e-messages from $0.05 to $0.03 per message. Securus also offers larger free video and e-message allowances. One catch: photos, messages, and other media purchased on ViaPath won't migrate to Securus tablets.
Search for a loved one and send messages and photos in minutes.
CDOT awarded Securus the statewide contract, but facilities transition at different times—some locations remain on ViaPath until their switch. Incarcerated people stay on ViaPath until their site transitions, then families use Securus afterward. Sugar Pine's specific transition date isn't listed here.
No. Photos, e-messages, and other media you purchased through ViaPath can’t be transferred to Securus tablets, even after the tablet exchange during the transition.
Shared rate comparisons show lower costs under Securus: telephone $0.019/min (ViaPath) vs. $0.016/min (Securus), video $0.16/min vs. $0.10/min, and e-messages $0.05 vs. $0.03. Securus also lists larger free allowances (for example, more free video minutes and more free e-messages) than ViaPath.
No. Quarterly packages must be purchased through CDCR‑approved private vendors; family members can’t send them directly to Sugar Pine Conservation Camp.
All incoming mail is inspected and screened for contraband. Legal mail gets special handling and isn’t read during contraband checks; include the inmate’s full booked name, the required identifier (booking number, X‑reference, or PFN), plus your printed return name and address on every piece of mail.
Contact Lt. Victor Espinoza at Victor.Espinoza@cdcr.ca.gov to inquire about becoming an approved quarterly package vendor.
Still have money in a ViaPath account tied to Sugar Pine Conservation Camp? You may be able to get it back—but the process depends on whose balance it is.
Sugar Pine is a fire camp, and all CDCR fire camps have fully transitioned to Securus. These are the rates your family will see for tablet-based communication.
Sugar Pine Conservation Camp now uses Securus for video and tablet services. Here's how to get set up, confirm you're on the right platform, and be ready when it's time to connect.
