Visitation
How to Visit Facility
You can schedule and manage visits through the CDCR visitation site. Reserving a time slot ahead of your visit lets you skip the long lines that walk-ins deal with.
Visitation at Sugar Pine Conservation Camp
How to visit, scheduling, dress code, and visitor requirements
Overview
Sugar Pine Conservation Camp uses an online scheduling portal for reserving visitation times and managing bookings, which helps you skip long lines at the facility. If you haven't used the portal before, start by claiming your account through the "CLAIM ACCOUNT" link. Then sign in with your Visitor ID or email, pick an available time slot, and confirm your reservation. You can schedule from a computer, smartphone, or tablet. Many California facilities support both in-person and video visits, though the exact options vary by location. Before you travel, check the facility page for location-specific rules, including accepted ID types, approved-visitor requirements, and any special rules for minors.
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Quick Facts
- Visitors can sign in to an online portal to schedule and manage visits, reserving specific visitation times to skip long lines.
- New users must claim an account using the portal's 'CLAIM ACCOUNT' link before they can book visits.
- You can usually schedule visits from a computer, smartphone, or tablet using the scheduling portal.
- Most facilities require a valid, unexpired government photo ID and that visitors be on the incarcerated person’s approved visiting list.
Visitation Guides
Common Questions
How do I schedule a visit to Sugar Pine Conservation Camp?
Use the facility scheduling portal to create or claim your account, then sign in to reserve an available visit time. You can schedule from a computer, smartphone, or tablet. Review the facility page for any location-specific rules before you go.
Do I need to claim an account to schedule visits at Sugar Pine Conservation Camp?
Yes. If you are a new user, you must claim an account using the portal’s “CLAIM ACCOUNT” link before you can book visits.
What identification and approvals are required to visit?
Bring a valid, unexpired government-issued photo ID and make sure you are on the incarcerated person’s approved visiting list. Check the facility page for which ID types are accepted and any additional requirements, including rules for minors.
Other Guides for Sugar Pine Conservation Camp
Getting Your Money Back: How to Request a Refund for Unused ViaPath Balance (CDCR)
If you still have money sitting in a ViaPath (ConnectNetwork) account from CDCR communications, you can request a refund through ViaPath's official help site. The process is straightforward once you know where to go.
Getting Your Money Back: How to Request ViaPath Refunds After Sugar Pine’s Transition
Still have money in a ViaPath account tied to Sugar Pine Conservation Camp? You may be able to get it back—but the process depends on whose balance it is.
How Much Video Calls and E‑Messages Cost at Sugar Pine Now (Securus rates)
Sugar Pine is a fire camp, and all CDCR fire camps have fully transitioned to Securus. These are the rates your family will see for tablet-based communication.
