How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Susquehanna County Correctional.

Sending Photos and Postcards

A great way to send love and support to a loved one at Susquehanna County Correctional is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Susquehanna County Correctional.

Frequently asked questions about Susquehanna County Correctional

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Susquehanna County Correctional.

2. How much does it cost to send a message to Susquehanna County Correctional?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Susquehanna County Correctional?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Susquehanna County Correctional. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Susquehanna County Correctional. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Susquehanna County Correctional?

   Mailing address:

   Susquehanna County Correctional
   137 Ellsworth Dr
   Montrose, PA 18801
   Phone: (570) 278-7166

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Closed
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Susquehanna County Correctional?

   Visiting hours at Susquehanna County Correctional vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (570) 278-7166 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Susquehanna County Correctional?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Susquehanna County Correctional for their specific mail policies.

7. How do I send money to an inmate at Susquehanna County Correctional?

   You can send money to an inmate at Susquehanna County Correctional through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Susquehanna County Correctional?

   Many facilities now offer video visitation as an alternative to in-person visits. At Susquehanna County Correctional, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Susquehanna County Correctional?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Susquehanna County Correctional for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Susquehanna County Correctional, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support for personal growth flows through comprehensive programming designed to address the diverse needs of the population at Susquehanna County Prison. The facility typically emphasizes skill-building and therapeutic intervention as pathways to successful community reintegration. These programs often focus on addressing underlying issues while building practical capabilities that may assist individuals in maintaining stability upon release.

Educational opportunities form a cornerstone of the facility's approach to supporting positive change. Vocational education programs may supply hands-on training in practical trades, while general education programs often include basic literacy and GED preparation services. Computer literacy instruction typically provides essential technology skills that support employment readiness and modern communication needs.

Additionally, therapeutic services address behavioral health concerns through evidence-based approaches. Substance abuse treatment programs may offer both individual and group counseling sessions designed to support recovery efforts. Therapeutic communities often create structured environments where participants can practice healthy social interactions and coping strategies. The facility may also provide grounds maintenance work opportunities, which typically serve dual purposes of teaching job skills while contributing to facility operations and instilling a sense of responsibility within the population.

Daily Life & Visitation

Structured schedules and clear organizational protocols shape every aspect of the experience for the population at Susquehanna County Prison. Daily routines currently follow established timeframes that continue to provide predictable structure throughout the week. The population typically begins each day with scheduled wake-up calls, followed by meals served at designated times in common dining areas. Count procedures occur regularly to maintain security and accountability, while movement between housing units generally requires staff supervision and approval.

Housing arrangements typically place residents in dormitory-style units or individual cells, depending on classification levels and available space. Living accommodations usually include basic furnishings such as beds, storage areas, and shared bathroom facilities. The population generally has access to personal property within established limits, and commissary services supply additional items for purchase. Additionally, common areas often provide space for television viewing and social interaction during approved recreation periods.

Programming schedules supply structured activities that may include educational classes, vocational training, and counseling sessions. Recreation opportunities typically involve indoor and outdoor exercise periods, library access, and organized activities. While visitation policies generally allow scheduled visits with family members, communication options usually include monitored phone calls and correspondence. Work assignments within the facility often provide the population with opportunities to contribute to daily operations through kitchen duties, maintenance tasks, and cleaning responsibilities, helping to maintain routine and develop skills during their time at the facility.