How to send messages, photos, and packages
Sussex Corrections Institution supports smartphone check-in for visits. Text
Search for a loved one and send messages and photos in minutes.
Sending letters or photos to someone at Sussex Corrections Institution? Here's the key thing: all general correspondence gets photocopied, and the inmate only receives the copy—never your original.
Text “check in” to 53079 or use the link in your appointment confirmation text. Check-in is allowed from 45 minutes before your scheduled time until 15 minutes after.
Call the VISN 4 triage nurse line at 1-833-835-3874. It’s available 24 hours a day for urgent medical or mental-health questions.
Contact the third-party vendor directly for technical or billing help with phone, video, or tablet services. Facility staff generally can't troubleshoot vendor issues or billing problems.
Yes—current prescriptions can be refilled online, by phone, or by mail. New prescriptions must be picked up in person at the pharmacy window. If you mail a refill request, allow at least 14 days for processing.
Letters and photos are commonly routed through an off-site processing vendor, scanned, and delivered electronically. The original paper is typically destroyed after scanning, and photo/page limits and format rules usually apply.
Use the inmate’s full name and official ID number, the full facility name and state, and your full physical return address on every item. If the facility uses an off-site processor, follow the required vendor or facility address format.
Your first visit to Sussex goes smoother when you handle the basics ahead of time: get approved, bring the right ID, dress within the rules, and plan for screening. Here's your quick pre-visit checklist.
Visiting someone at Sussex Corrections Institution starts with an online application reviewed by the Virginia DOC Central Visitation Unit. Once you know what to submit and what they're looking for, the process becomes much more manageable.
Want to visit someone at Sussex Correctional Institution? You'll need approval first. The process starts with an online visitor application, which gets reviewed by the Virginia DOC Central Visitation Unit (CVU).
