Why We Can't Provide Facility Information for Southwest Arkansas Community Correctional Center Right Now

If you're trying to look up details for Southwest Arkansas Community Correctional Center, the problem isn't on your end. Several Arkansas DOC pages are unavailable right now. When we checked, the Southwest Arkansas Community Correctional Center location page returned a "403 Forbidden" error with "nginx" in the response - a telltale sign of a server-side access or configuration issue, not a missing webpage. Other DOC pages tied to community correction resources showed the same error, so this isn't limited to one page.

Here's what we found when checking Arkansas DOC pages: the location page for Southwest Arkansas Community Correctional Center returned "403 Forbidden" with "nginx." The community correction residential centers listing? Same error. The community correction publications page, a DOC story page about modified visitation, and the COVID-19 updates page all returned identical "403/nginx" responses. Multiple DOC URLs failing the same way points to a broader outage affecting parts of the site - not just the Southwest Arkansas location page.

What does this mean for you? You can't rely on the DOC site right now for facility-specific details that are normally posted there - visitation guidance, agency updates, or other instructions housed on those pages. Since multiple community correction and update-related pages are returning the same error, there's no reliable "workaround page" we can point you to. Until the official pages load normally again, anything from memory or older sources could be outdated or wrong.

S4

• ✓ Try again later (and from a different device or network if you can) to see if the outage clears
• ✓ Write down exactly what you see on the error page (for example, “403 Forbidden”) so you can reference it when you follow up
• ✓ Check a cached or archived copy of the page to find older posted instructions (use this as a starting point, not final confirmation)
• ✓ Look for recent announcements through other official channels you already trust (for example, a verified agency social media account or a government information page)
• ✓ If you already have a verified phone number for the facility or agency office from prior paperwork, call to confirm the specific detail you need before you travel
• ✓ If your question is time-sensitive (travel, reporting, or paperwork deadlines), ask a relevant official contact you already have - such as an attorney, supervising officer, or caseworker - to verify the latest instructions

1. Confirm using a verified source - Use a phone number or contact method you already know is legitimate (from prior documents or direct communications), rather than a random directory listing.
2. Ask for the specific detail you need - For example: “Is visitation operating normally today?” or “Has the schedule changed this week?” Keep it focused.
3. Don’t travel until you have same-day confirmation - If you’re making a long drive, get confirmation as close to departure as possible.
4. Keep a simple record - Note who you spoke with (name/title if offered), the time/date, and what you were told, plus any screenshots of the website error.

We'll update this page once the Arkansas DOC site is reachable again and we can verify facility information directly from the official source.