How to Visit Taycheedah Corrections Institution, WI (WI)

Taycheedah Correctional Institution (TCI) is where all women sentenced to adult custody in Wisconsin go for intake, assessment, and evaluation. This matters for visits: the person you want to see may still be in the middle of that process when you first try to schedule time.

TCI operates as a maximum- and medium-security facility for adult women. Expect a structured check-in process and close attention to rules, especially if the person you're visiting is newly arrived or housed in a higher-security unit.

Steps to Follow

• ✓ Set up your virtual visit access through the Wisconsin DOC system that uses the ICSolutions virtual visiting platform (DOC began replacing Zoom starting June 19, 2023).
• ✓ Use the ICSolutions platform for scheduling video visits, since DOC’s rollout was designed to expand video visitation stations and improve scheduling access across facilities.

• ✓ If you have registered but still cannot schedule a video visit, email DOCDAIElectronicVisitSupport@wisconsin.gov and describe the problem so support can help you identify what is blocking scheduling.

Since TCI handles intake, assessment, and evaluation for all adult women entering Wisconsin's prison system, visiting can depend on where someone is in that process. The maximum- and medium-security setting also means tighter controls than you might find at other facilities. Be prepared: scheduling and access often depend on custody status and current operations.

Before troubleshooting, confirm that ICSolutions is still the active virtual visiting platform for TCI. Wisconsin DOC started the phased changeover from Zoom on June 19, 2023, and platforms can change over time.

If you've registered but can't schedule a visit, check the current support instructions. DOC guidance directs visitors to email DOCDAIElectronicVisitSupport@wisconsin.gov with a description of the problem.

Verify any TCI-specific visiting limits tied to intake, assessment, or evaluation status. Maximum- and medium-security facilities often have additional restrictions. Focus on confirming what applies to your loved one's current status, including any rules or scheduling limitations in effect right now.