How to Contact an Inmate at Facility
Staying in touch comes down to small details. Getting the right identifying information on forms and following payment requirements ensures your money and phone setup reach the right person.
Mail, photos, messaging, and phone/call options for staying in touch.
Florida correctional facilities typically offer a few ways to communicate: vendor e-messaging, telephone calls, and remote video visits. The exact options vary by facility. If electronic messaging is available, you'll usually need to buy message credits or "stamps," and staff screen messages before delivery. Phone service is commonly handled through a vendor platform and is outgoing-only, meaning you'll need to set up and fund a prepaid account (such as AdvancePay through ConnectNetwork) to receive calls. If you use ConnectNetwork, activate your account using the emailed link before trying to use any funded balance. For money transfers through vendors like JPay, follow the vendor instructions exactly, including how to fill out and include the deposit slip.
Search for a loved one and send messages and photos in minutes.
Staying in touch comes down to small details. Getting the right identifying information on forms and following payment requirements ensures your money and phone setup reach the right person.
Calls are typically outgoing-only through a vendor phone system, so you'll need to set up and fund a prepaid account with the vendor to receive them. ConnectNetwork's AdvancePay is one common prepaid option you can fund for calls to your number.
Yes. If JPay is the vendor option, follow their instructions exactly. Make money orders payable to JPay, mail them with the deposit slip to the address JPay specifies, and include the incarcerated person's name and ID/DC# so the payment isn't delayed or rejected.
Many Florida facilities allow electronic messaging through third-party vendors, but features and rules vary by vendor and facility. Messages typically require buying credits or stamps, and they are screened by staff before delivery.
The DC6-111A is straightforward, but small mistakes can get it denied. Use the checks below to submit it correctly the first time and avoid a wasted trip.
Getting approved to visit starts with the Florida Department of Corrections visitation application. The biggest mistake? Showing up before you're cleared. Follow the steps below to make sure your form doesn't get kicked back.
Trying to find someone in Florida Department of Corrections (FDC) custody or send them money? The DC number is the fastest way to make sure you've got the right person and the right record.