Setting Up Video Visits at Taylor County Jail: Securus and Lobby Kiosk Walkthrough
Taylor County Jail only offers video visitation, so your main task is getting a Securus account set up — or using the lobby kiosks if you don't have a computer. Here's how to get ready and avoid last-minute problems.
Taylor County Jail no longer offers in-person visits - all visitation is video-only. You'll need to set up the right account and access the jail's video system, either from your own device or through the on-site kiosks in the lobby.
Securus handles both phone service and video visitation for the jail. If you haven't used Securus before, create an account before your visit - not the day of. Once you're set up, you can manage calls and video visits for anyone housed at Taylor County Jail from one place.
Securus help line: Call 1-800-844-6591 if you need to set up your Securus account for Taylor County Jail services or troubleshoot problems before your visit.
No computer at home? Taylor County Jail has two video visitation kiosks in the old visitation room in the jail lobby. They're there specifically for family members who need an on-site option to connect.
- ✓ A valid government-issued photo ID
- ✓ Your Securus account login information (or be ready to set up your account through Securus)
- ✓ A way to pay for services if your visit or account setup requires payment
The jail also offers kiosk messaging through InmateInbox. If you want to set up or link messaging for your loved one, head to www.inmateinbox.com - especially if you're working from the lobby kiosks.
- Set up your Securus account early - Securus is the system Taylor County Jail uses for phone and video visitation, so get your account created before you try to visit.
- Call for setup or troubleshooting if you get stuck - the Securus number provided for account help is 1-800-844-6591.
- Decide whether you’re visiting from home or using the lobby kiosks - if you don’t have computer access at home, plan to use one of the two visitation kiosks located in the old visitation room in the jail lobby.
- Use InmateInbox for kiosk messaging setup - if you’re working on kiosk messaging or account linking, use www.inmateinbox.com to get that piece configured.
Tip: If your login won’t work or you’re unsure which account you need, call Securus at 1-800-844-6591 before you head to the lobby kiosks.
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