Setting Up Video Visits at Taylor County Jail (Securus & on-site kiosks)
Taylor County Jail uses video visitation instead of in-person visits. Connect from home through Securus, or use the free video kiosks in the jail lobby if you don't have computer access.
Taylor County Jail no longer offers in-person visits - all visitation happens through video. You can connect remotely from your own device or use the visitor kiosks in the jail lobby.
Remote video visits run through Securus. To set up an account for phone calls and video visits, call Securus at 1-800-844-6591.
- Call Securus to start your account - Use 1-800-844-6591 to begin the setup for phone and video visitation.
- Create your login details - During setup, you’ll be asked to make an account so you can sign in for services tied to the jail.
- Confirm you’re set for video visitation - Let the representative know you’re trying to do video visitation for Taylor County Jail so your account is set up for the right facility.
No computer at home? You can still visit. The jail has two video kiosks in the old visitation room in the lobby, available for family members to use.
- ✓ Go to the jail lobby and look for the old visitation room where the two visitation kiosks are located.
- ✓ Use the kiosk to conduct video visitation if you don’t have home computer access.
- ✓ For kiosk messaging/account setup, use InmateInbox.com as directed by the jail.
Prepare
- ✓ Have the inmate’s information ready before you start (so you can match your account to the right person).
- ✓ If you’re visiting remotely, be ready to sign in through Securus (the jail’s provider for phone and video visitation).
- ✓ If you’re using the on-site option, plan to use one of the two lobby kiosks located in the old visitation room.
- ✓ If you’re setting up kiosk messaging, use InmateInbox.com as the jail directs.
Build in extra time for your first visit. If you're heading to the lobby, arrive early - there are only two kiosks. Setting up remotely? Call Securus ahead of time so you're not scrambling right before your scheduled visit.
Having trouble with remote setup? Contact Securus at 1-800-844-6591. For questions about the facility or lobby kiosks, call Taylor County Jail at (850) 584-4333, Monday through Friday from 8:00 a.m. to 5:00 p.m.
Verify before you go: The jail confirms visits are video-only and directs you to Securus for setup, but doesn't list the current schedule, session length, or fees. Get those details when you create your Securus account or call the jail.
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