Support Resources for Taylor County Families: Crisis Lines, Legal Help, and Visitation Hotlines

Taylor County's Helpful Links page lists the Regional Crime Victims Crisis Center in Abilene. It's a local option for support related to victimization, safety planning, or crisis situations. Reach them directly at (325) 677-7895 or (325) 704-2240, or email janey@regionalvictimcrisiscenter.org.

Need to confirm custody status or track changes? Taylor County's Helpful Links page points to VINELink, a free offender database with statewide and national coverage. You can look up an individual and set up notifications - often faster than calling around to other services.

Got parenting-time questions - especially when incarceration is affecting schedules? Texas Access runs an Access and Visitation hotline at (866) 292-4636. The line is staffed Monday through Friday, 1:00 pm to 5:00 pm CST, with support in English and Spanish.

Prefer typing your questions? POLL LiveChat connects you with family law attorneys who handle access and visitation issues. Chat hours are Monday & Wednesday from 1:00 pm to 5:00 pm CST and Friday from 1:00 pm to 3:00 pm CST. English and Spanish support available.

• ✓ Texas Access (Access and Visitation Hotline): (866) 292-4636 - Mon–Fri, 1:00 pm–5:00 pm CST - English & Spanish
• ✓ POLL LiveChat (family law attorney chat for access/visitation): Mon & Wed, 1:00 pm–5:00 pm CST; Fri, 1:00 pm–3:00 pm CST - English & Spanish

A little prep goes a long way when you're calling during limited hours. Need to confirm custody or a status change? Start with VINELink so you're not spending call time on basic location questions. For parenting-time and visitation issues, keep your questions tight and specific. That way the Texas Access specialist or POLL LiveChat attorney can focus on what you actually need within their scheduled windows.

1. Check VINELink first - If your question is about custody or status, use the free statewide/national database before you call other lines.
2. Write down the basics - Have the person’s name and the exact question you need answered ready to go.
3. Call Texas Access during staffed hours - Use (866) 292-4636 Monday–Friday, 1:00 pm–5:00 pm CST for parenting-time and visitation questions.
4. Reach out for victim support when you need it - Contact the Regional Victim Crisis Center (Abilene) if you need crisis support or help connected to victimization.