Who to Call About Taylor County Jail — phone numbers for visits, commissary, records, and dispatch
Trying to reach Taylor County Jail? Calling the right number the first time saves a lot of frustration. Match your need—visits, phone/video setup, commissary deposits, records requests, or urgent dispatch concerns—to the correct contact below.
For general questions about someone housed at Taylor County Jail, start with the main public number: (850) 584-4333. This line handles routine inmate inquiries and basic jail information.
Phone hours for general inquiries are Monday through Friday, 8:00 a.m. to 5:00 p.m. Calling outside that window? Try again during weekday hours for the best chance of getting through.
Taylor County Jail uses Securus for phone service and video visitation. Need help creating an account, adding funds, or troubleshooting access? Call Securus at 1-800-844-6591. The jail also uses kiosk messaging - set up visitation and messaging accounts through www.inmateinbox.com.
Note: If you don't have computer access at home, visitation kiosks are available for family use in the old visitation room in the jail lobby.
Taylor County Jail uses Stewart for inmate commissary. Make deposits at www.commissarydeposit.com.
For non-jail business - records requests, civil matters, and similar inquiries - call the Taylor County Sheriff's Office administrative office at (850) 584-4225. This is the right number when you're not trying to reach the jail floor directly.
Submitting a public records request by email? Send it to public-records@taylorsheriff.org. Email works well when you want a written trail of what you asked for and when.
You can also mail public records requests to 108 North Jefferson Street, Suite 103, Perry, FL 32347.
Note: Under Florida law, e-mail addresses are public records. If you don’t want your email address released in response to a public records request, don’t send electronic mail - contact the office by phone or in writing instead.
For urgent, time-sensitive concerns - especially anything involving immediate safety - call Dispatch at 850-584-2429. This line is separate from the jail's main number and administrative office. Use it when waiting for regular business hours isn't an option.
When to Call
- ✓ You need to set up or fix phone/video visitation - call Securus at 1-800-844-6591.
- ✓ You have a routine jail question about an inmate - call Taylor County Jail at (850) 584-4333.
- ✓ You’re trying to request records or handle a civil matter - call the administrative office at (850) 584-4225.
- ✓ You have an urgent, time-sensitive safety concern - call Dispatch at 850-584-2429.
- ✓ You’re trying to add money for commissary/canteen - use Stewart’s deposit site listed by the jail: www.commissarydeposit.com.
Having trouble with video visitation? Start with Securus support - they handle the account side for phone and video. No reliable internet or computer? The jail has visitation kiosks in the old visitation room in the lobby. For messaging and account setup tied to kiosk messaging, head to www.inmateinbox.com.
- Try the other main office line - If the jail line (850) 584-4333 can’t help with what you’re asking, call the administrative office at (850) 584-4225 for records/civil-related questions.
- Send a written public records request by email - Use public-records@taylorsheriff.org when you want to submit a request in writing.
- Mail your public records request instead - Address it to 108 North Jefferson Street, Suite 103, Perry, FL 32347.
- Call during the jail’s weekday phone window - If you’re not getting through, try again during the published Monday–Friday hours, 8:00 a.m. to 5:00 p.m.
Note: Taylor County Jail states that legal mail is the only mail accepted into the jail, and it will be thoroughly searched before it’s distributed to the inmate.
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