Boyd Unit, TX
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Guides for This Facility
How to Register Your Phone Number to Receive Calls from Boyd Unit
Want to receive phone calls from someone at the Boyd Unit? Your phone number needs to be registered first. The process is straightforward, but a few verification details can mean the difference between getting calls and being blocked.
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How to Schedule Your First Visit at Boyd Unit Using the TDCJ Online Scheduler
Your first visit at Boyd Unit starts online. Once you know the steps—create your account, complete the background questions, add the incarcerated person, and submit your relationship request—everything else falls into place.
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Who Can Deposit Money for an Inmate at Boyd Unit (and How to Verify)
Want to put money on someone's trust fund account at the Boyd Unit? First, make sure you're actually allowed to send it. Texas changed the rules in 2020, and now only approved people can make deposits.
Read GuideAt a Glance
Visitation
- You must create your own TDCJ Online Visitation Scheduler account; facility staff cannot create visitor accounts for you.
- After an account is created for an email address the account cannot be deleted and the email address cannot be changed.
- Standard visiting hours at Boyd Unit are Saturday and Sunday between 8:00 a.m. and 5:30 p.m., and a regular visiting period is normally two hours long.
Communication
- Callers must register their telephone number online (texasprisonphone.com) before receiving calls from Boyd Unit inmates.
- Inmate phone service is generally available from 5:00 a.m. to 12:00 a.m.; calls are limited to 30 minutes and include a one‑minute warning before disconnect.
- All calls except those to an inmate’s attorney of record are subject to monitoring and recording.
Mail & Letters
- Boyd Unit switched to TDCJ’s digital mail system on September 6, 2023; incoming mail is scanned and uploaded to the inmate’s secure tablet.
- Send inmate mail addressed with the inmate’s full name and TDCJ number to PO Box 660400, Dallas TX 75266-0400.
- Stationery for inmate correspondence is available through the indigent correspondence supply program or may be purchased at the unit commissary or via eCommDirect.
Sending Money
- Only senders on an inmate's Approved Visitation List or Inmate Telephone List may deposit money for inmates at Boyd Unit (policy effective September 1, 2020).
- Mail money orders or cashier's checks must be made payable to 'Inmate Trust Fund for Offender Name and Number' to be accepted for deposit.
- Accepted deposit channels include ACH monthly debit, Access Corrections (Secure Deposits), ACE, eCommDirect (texas.gov), JPay, and TouchPay; ACH forms and instructions are provided.
Inmate Lookup
- A TDCJ/SID number used in state portals must be entered as an 8-digit number.
- If the visitation scheduler displays 'Call Unit' instead of a Schedule Visit button, visitors should call the inmate's unit to arrange a visit.
- When a visitor requests to be added to an inmate's profile, the Relationship Request is sent to the inmate's unit for staff verification.
Contact Info
- Mail for digital processing must be addressed with the inmate’s full name and TDCJ number to PO Box 660400, Dallas, TX 75266-0400.
- Phone service is generally available from 5:00 a.m. to 12:00 a.m. and calls are limited to 30 minutes with a one-minute warning.
- Complaints about inmate telephone, e-messaging, tablets, or Securus video visitation can be directed to the Inmate Technology Services Contract Manager.
Facility Info
- Visitor-list changes are allowed once every six months for institutional inmates and once every 60 days for state jail, ISF, and SAFP inmates.
- Phones are generally available from about 5:00 a.m. to 12:00 a.m., with calls limited to 30 minutes and a one-minute warning before disconnect.
- All calls except those to the attorney of record may be monitored and recorded.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visits at Boyd Unit are scheduled through the TDCJ Online Visitation Scheduler. You'll need to create your own account—unit staff can't do it for you. After entering your email, you'll receive a link and 7‑digit validation code to finish registration. Once created, your account can't be deleted and the email address can't be changed. The system requires you to complete the Background Questionnaire and follow exact entry formats (phone numbers as XXX XXX XXXX, eight‑digit TDCJ/SID). Visit types at Boyd include Regular, Contact, and Video/Tablet (not the Securus Video program). Regular visits typically last two hours. Weekend visiting hours are Saturday and Sunday, 8:00 a.m. to 5:30 p.m.
Read full guideCommunication
To receive phone calls from someone at Boyd Unit, register your telephone number at texasprisonphone.com. The name on your ID must match the name on the phone listing or bill. Inmate phones are generally available from 5:00 a.m. to 12:00 a.m., with calls limited to 30 minutes and a one‑minute warning before disconnect. All calls may be monitored and recorded, except calls to the inmate's attorney of record. Inmates can only call approved number types: home landlines, post‑paid cell phones, and pre‑paid cell phones. Boyd Unit also offers Securus remote video visits—60 minutes for $10.00, limited to one per inmate per month. For issues with inmate phone, e‑messaging, tablets, or Securus video, contact the agency's Inmate Technology Services Contract Manager.
Read full guideMail & Letters
Since September 6, 2023, mail for Boyd Unit goes through TDCJ's digital mail platform. Personal correspondence is sent to a centralized processing center, scanned, and uploaded to the inmate's secure tablet (or handled according to tablet availability). Address your envelope with the inmate's full name and TDCJ number, include your full return address, and mail it to PO Box 660400, Dallas, TX 75266-0400. Inmates can get stationery through the indigent correspondence supply program, or purchase it through the unit commissary or via eCommDirect. Legal and other privileged mail follow separate handling procedures.
Read full guideSending Money
Sending money to someone at Boyd Unit is straightforward once you know two things: who can send, and which methods are accepted. Since September 1, 2020, only people on the inmate's Approved Visitation List or Inmate Telephone List can deposit funds—confirm you're on the right list first. Boyd Unit accepts deposits through ACH monthly debit, Access Corrections (Secure Deposits), ACE, eCommDirect (texas.gov), JPay, and TouchPay (ACH forms and instructions are available). If mailing funds, use a money order or cashier's check made payable exactly to "Inmate Trust Fund for Offender Name and Number." Funds go into the inmate's trust fund/commissary account. Fees and processing times vary by vendor. Don't send cash or personal checks.
Read full guideCommon Questions
Showing 6 of 21How do I create and verify a TDCJ Online Visitation Scheduler account for Boyd Unit?
Create your own account in the TDCJ Online Visitation Scheduler—staff can't create it for you. After submitting your email, you'll receive a link and 7‑digit validation code to complete registration. Answer every Background Questionnaire question, enter phone numbers as XXX XXX XXXX, and use an eight‑digit TDCJ/SID when prompted.
VisitationWhat visit types are available at Boyd Unit and how long do visits last?
The scheduler lists Regular, Contact, and Video/Tablet visits (Video/Tablet is not the Securus Video program). Regular visits typically last two hours, starting when both the inmate and visitor(s) are present. Remote kiosk/tablet visits are scheduled through the vendor—usually limited to once per month for up to 60 minutes. The warden may approve extended visits (up to four hours) for long-distance travelers.
VisitationWhy won't the online scheduler show certain dates or instead tell me to 'Call Unit' for Boyd Unit?
The scheduler won’t show dates during any week the inmate already has a visit scheduled. If you see “Call Unit” instead of a Schedule Visit button, you’ll need to call the inmate’s unit to arrange the visit. Some dates or visit types can be restricted based on the inmate’s privileges or the unit’s layout, and relationship requests are verified by staff before approval.
VisitationAre inmate phone calls at Boyd Unit monitored or recorded?
Yes. All calls at Boyd Unit are subject to monitoring and recording except calls to the inmate’s attorney of record.
CommunicationWhat kinds of phone numbers can inmates call from Boyd Unit?
Inmates may call home landlines, post‑paid cell phones, and pre‑paid cell phones. Calls to internet calling services, 800 numbers, businesses, pay phones, and international numbers aren’t allowed.
CommunicationHow long can inmates talk and when are phones available at Boyd Unit?
Phones are generally available from 5:00 a.m. to 12:00 a.m. Calls are limited to 30 minutes, and you’ll hear a one‑minute warning before the call disconnects.
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Did You Know?
This page covers Boyd Unit in Texas. You must create your own account in the TDCJ Online Visitation Scheduler to schedule visits — facility staff cannot create visitor accounts for you.
This guide is compiled from official facility documentation and community feedback. Learn how we verify