What to Do When You Need to Cancel or Change Your Visit at Telfair County Jail

This guide is for when you already have a visit on the books and something comes up - your ride cancels, your shift changes, or you need to add another person to the appointment. You'll use the GDC system to pull up your scheduled visit, so have the basics ready: the incarcerated person's information and the visitor details tied to the appointment.

All visits at this facility go through the GDC visit request form - that's how your appointment gets created in the first place. Once it's scheduled, the GDC site lets you look it up and manage it. To find your visit, enter the incarcerated person's details and your visitor information so the system can match you to the right appointment.

1. Open the GDC “Cancel a Scheduled Visit” option - start from the GDC visitation page and choose the cancellation tool.
2. Enter the identifying information for the appointment - use the incarcerated person’s details and the requestor/visitor details tied to the scheduled visit so the system can find it.
3. Locate the correct scheduled visitation - review the appointment details the system returns.
4. Confirm the cancellation - follow the prompts to cancel the visit after you’ve verified it’s the right one.

Already have a visit scheduled and want to bring someone else? Use the GDC

• ✓ Offender ID (GDC ID)
• ✓ The requestor/visitor name information used for the scheduled visit
• ✓ The appointment details the system asks for to locate the scheduled visitation (such as the date/time)
• ✓ The additional visitor’s information requested by the form (commonly full name and date of birth)

Small typos can throw off the online system, so double-check the key fields: the offender's GDC ID and the visitor information you used when scheduling. Timing matters if you're making changes close to the deadline. For weekend visits, the cutoff is 5:00 PM on Wednesday of that week. For state holidays, it's 5:00 PM three days before the holiday. After you submit any change, go back and verify it shows up correctly.

1. Watch the weekend cutoff - for weekend visitation requests, the cutoff time to request visitation is 5:00 PM on Wednesday of the same week.
2. Plan ahead for holidays - for state-holiday visitation requests, the cutoff time to request visitation is 5:00 PM, three days before each holiday.
3. Make changes early and confirm they saved - after you cancel a visit or add a visitor, re-check the scheduled visitation in the GDC system to make sure the update went through.