Send Photos & Mail at Telford Unit

How to send messages, photos, and packages

Overview

Communication options at Telford Unit go through state-approved vendors and the agency technology program, so availability and features can vary by unit. To receive phone calls from an inmate, register your phone number at texasprisonphone.com and provide the inmate's TDCJ ID number. Remote video visits must be scheduled through the vendor website and are allowed once per month for up to 60 minutes, in addition to on-unit visits. If you use the Online Visitation Scheduler, plan ahead: once you create your account, the email cannot be deleted or changed. Setup uses a 7-digit validation code sent to the email you submit. Call the unit to confirm visitation before you travel.

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Quick Facts

  • To receive inmate phone calls you must register a number at texasprisonphone.com and provide the inmate's TDCJ ID number.
  • Remote video visits for this unit must be scheduled through the vendor website and are allowed once per month for up to 60 minutes in addition to on‑unit visits.
  • Once created, an Online Visitation Scheduler account's email cannot be deleted or changed.
  • After submitting an email to create an account the user receives a 7-digit validation code and link to complete account registration.

Send Photos & Mail Guides

Common Questions

How do I register my phone to receive calls from an inmate at Telford Unit?

Register your phone number at texasprisonphone.com and provide the inmate’s TDCJ ID number. Calls are handled through the vendor system, so follow the vendor’s registration and payment steps to receive or place calls.

How do I schedule a remote video visit with an inmate at Telford Unit?

Schedule remote video visits through the approved vendor website. Remote video visits are allowed once per month for up to 60 minutes in addition to any on-unit visits, and you will follow the vendor’s scheduling and payment steps.

Should I call Telford Unit before traveling for a visit?

Yes. Call the unit to confirm visitation before traveling. Staff can verify the schedule and any last-minute changes or special requirements.

Other Guides for Telford Unit

Before You Travel: TDCJ Visit Preparation Checklist

A little prep work before you leave can save you a long drive and a missed visit. Use this checklist to confirm the person you're visiting is at the right unit, eligible for visits, and that you're bringing the right ID and allowed items.

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