How to send messages, photos, and packages
Staying in touch with someone at Tensas Parish Detention means using the facility's approved communication systems, not direct incoming lines. To add funds, visit the JPAY kiosk in the Visitor Processing Area and deposit money to the inmate's account. Like many Louisiana facilities, Tensas relies on approved third-party vendors for phone calls, video visits, tablet messaging, and electronic photos. The exact vendor and sign-up steps can vary. Calls and electronic communications are generally outgoing-only and may be monitored or recorded. To use remote services, create an account with the approved vendor, add money to a prepaid or friends-and-family account, then schedule video visits or work within call windows. For video visits, make sure your computer, tablet, or smartphone is compatible and has the vendor's app or a supported browser.
Search for a loved one and send messages and photos in minutes.
Use the JPAY kiosk in the Visitor Processing Area to deposit money to an inmate's account. Follow the on-screen prompts and keep your receipt.
Phone and video services run through approved third-party vendors rather than direct incoming lines. Communications are typically outgoing-only and subject to monitoring. Check the vendor's rules and scheduling requirements before trying to connect.
You'll need an account with the facility's approved communication vendor and enough funds to cover calls or video sessions. A compatible computer, tablet, or smartphone with the vendor's app or a supported browser is also required.
DWCC is strict about visitor clothing. The fastest way to lose your visit is showing up in something they don't allow. Here are the most common problem items, plus what happens if you arrive dressed wrong.
If your loved one is connected to Tensas Parish Detention and you're trying to understand how Louisiana's prison system works, start with the Louisiana Department of Public Safety & Corrections Informational Handbook for Friends & Families of People in Prison. It's free, written in plain language, and covers the basics that matter most to families—so you can get oriented before spending time or money heading down the wrong path.
Trying to stay connected with someone at this facility? Start with what you can do in person during visitation and who to contact for supervision-related questions.
