Mail, photos, messaging, and phone/call options for staying in touch.
All communication at Terrebonne Parish Jail—phone calls, video visits, and messaging—goes through City Tele Coin (CTC), a vendor in the inmate communications business since 1986. To stay in touch, you'll use CTC's platform for calls or video visit scheduling. The facility also provides a phone number for reaching people in custody through the system. Like most Louisiana facilities, you'll need to create an account with CTC and add funds to a prepaid or friends-and-family account before services work. Keep in mind that calls and electronic communications are typically monitored, and incoming calls are usually restricted. For remote video visits, have a device with a webcam and microphone ready, plus a supported browser or app.
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If you’re trying to stay in touch with someone at Terrebonne Parish Jail, the key is knowing which company runs the phones and video system and where to get help when something doesn’t work.
City Tele Coin (CTC) handles phone calls and video visits at Terrebonne Parish Jail. Set everything up through CTC's platform. The facility also provides a phone number for calls through the CTC system. You'll need to create an account and add funds before using any services.
Probably not. Incoming calls are typically restricted in jail settings, so don't count on receiving direct calls. At Terrebonne Parish Jail, City Tele Coin manages outbound calling for people in custody.
Remote video visits typically require a compatible computer, tablet, or smartphone with a webcam and microphone, plus a supported browser or app. You’ll also want an account with the approved vendor and enough funds in that account to book the visit.
Attorney visits at Terrebonne Parish Jail are straightforward once you have the right email, IDs, and paperwork ready. Use the checklist below to avoid delays at check-in.
Attorney visits at Terrebonne Parish Jail are straightforward once you know the process. Plan ahead for the required 24-hour scheduling email and strict rules on what you can bring in.
Attorney visits at Terrebonne Parish Jail happen through glass in the visitation area. Plan for a phone-based conversation and limited document handoffs.
