How to send messages, photos, and packages
Want to get phone calls from an inmate at Terrell Unit? Start by registering your telephone number at texasprisonphone.com and entering the inmate's TDCJ ID. Calls run through the vendor system, and your number typically needs to go through registration steps and be added to an approved phone list before calls can connect. Electronic messaging and tablet services are handled through approved vendors too. Account setup usually starts with creating an account tied to your email address. Read the prompts closely: some vendors don't let you delete an account or change the email after it's created, and new registrations often require a validation email with a 7-digit code. Availability can vary by unit rules, custody level, and inmate privileges.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at the Terrell Unit now goes through TDCJ's digital mail processing center. Here's how to address your envelope correctly—and what your loved one will actually receive.
Want to send a letter to someone at the Terrell Unit? You'll need to use the right address. TDCJ routes all personal mail through a Digital Mail Processing Center, where it gets scanned and delivered to the person's secure tablet.
Register your telephone number at texasprisonphone.com and provide the inmate’s TDCJ ID number as part of the vendor registration process.
Complete the vendor’s registration steps. Depending on the system, you may need to be placed on an approved list (such as an Approved Phone List) through the vendor process and/or by the inmate adding you.
Sometimes, no. Once a messaging account is created for an email address, the vendor may not allow you to delete the account or change the email.
Put the inmate’s full first and last name and TDCJ number on the envelope. Include the unit name or address when you have it, and make sure your full return address is on the envelope too.
Send personal mail, cards, and photos to: Texas Department of Criminal Justice, Inmate’s Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400. That mail is processed and scanned for upload to the inmate’s electronic account.
No. Newspapers, magazines, and books must be mailed directly from the publisher, supplier, bookstore, or an online bookseller; items sent from home aren’t accepted unless they ship from an approved vendor or publisher.
Visiting Terrell Unit for the first time? A few minutes of prep can save you a wasted trip. Run through this quick checklist for ID, cash, and your phone before you head out.
Your first visit goes smoother when you show up with the right ID, the right clothes, and nothing that'll get you turned away at the gate. Use this as your quick pre-visit checklist for Terrell Unit.
Got someone at the Terrell Unit? You'll need to register your phone number before their calls can come through. Here's how to do it, what you'll need, and what to check if calls still aren't connecting.
