Send Photos & Mail at Terrell Unit, TX

How to send messages, photos, and packages

Overview

Want to get phone calls from an inmate at Terrell Unit? Start by registering your telephone number at texasprisonphone.com and entering the inmate's TDCJ ID. Calls run through the vendor system, and your number typically needs to go through registration steps and be added to an approved phone list before calls can connect. Electronic messaging and tablet services are handled through approved vendors too. Account setup usually starts with creating an account tied to your email address. Read the prompts closely: some vendors don't let you delete an account or change the email after it's created, and new registrations often require a validation email with a 7-digit code. Availability can vary by unit rules, custody level, and inmate privileges.

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Quick Facts

  • To receive inmate phone calls you must register your telephone number at texasprisonphone.com and provide the inmate’s TDCJ ID.
  • Vendors place numbers on an Approved Phone List after visitors complete the vendor registration steps.
  • Once a messaging account is created for an email address the account may not be deletable and the email address may not be changed.
  • After submitting an email for a new messaging account visitors receive an email with a 7‑digit validation code and a link to complete registration.
  • Envelopes must show the inmate’s full name, TDCJ number, and unit address.

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Common Questions

How do I register my phone to receive calls from an inmate at Terrell Unit?

Register your telephone number at texasprisonphone.com and provide the inmate’s TDCJ ID number as part of the vendor registration process.

How can I become an approved sender for e‑messages or get on the approved phone list?

Complete the vendor’s registration steps. Depending on the system, you may need to be placed on an approved list (such as an Approved Phone List) through the vendor process and/or by the inmate adding you.

Can I delete my messaging account or change the email I used to register?

Sometimes, no. Once a messaging account is created for an email address, the vendor may not allow you to delete the account or change the email.

How do I address a letter to someone at Terrell Unit?

Put the inmate’s full first and last name and TDCJ number on the envelope. Include the unit name or address when you have it, and make sure your full return address is on the envelope too.

Where should I send personal mail and photos for an inmate at Terrell Unit?

Send personal mail, cards, and photos to: Texas Department of Criminal Justice, Inmate’s Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400. That mail is processed and scanned for upload to the inmate’s electronic account.

Can I mail books or magazines directly from home to someone at Terrell Unit?

No. Newspapers, magazines, and books must be mailed directly from the publisher, supplier, bookstore, or an online bookseller; items sent from home aren’t accepted unless they ship from an approved vendor or publisher.

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