How to Contact an Inmate at Facility
If you're trying to reach someone at this facility and the official pages won't load, you're not doing anything wrong. Here's what we can confirm right now, and what to do next.
Right now, the official page for Texarkana Regional Correction Center isn't accessible. It returns the text "nginx" instead of normal content, which means you can't rely on it for phone numbers, mail rules, or visitation information. The Arkansas Department of Correction's main corrections page shows the same "nginx" response. With both pages down, any online instructions for calling, writing, or setting up visits may be temporarily unavailable. Verify contact details through other official channels before you spend time or money.
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- ✓ Refresh the official facility page and the Arkansas DOC corrections page. If they still show “nginx,” assume the online instructions are not available right now.
- ✓ Find a phone number through an official government directory or local government listing, then call to confirm the current way to send mail, get on a call list, or schedule a visit.
- ✓ If you cannot reach anyone by phone, ask for guidance through other official channels (for example, a central office directory or local government office) instead of relying on third-party reposted information.
- ✓ If you are local and it is practical, consider going in person to confirm the correct contact process at the front desk (bring photo ID and be prepared for security screening).
Note: A page showing only "nginx" usually points to a temporary outage or a site configuration issue. It does not mean phone calls, mail, or visits have been shut down.
Until the official pages are back up, focus on confirming the basics directly: the facility's current public phone number(s), the correct mailing address and any required formatting for inmate mail, and the current rules for calls, visitation scheduling, and visiting hours. Ask whether there's an alternate official portal or a different Arkansas DOC page that's currently working. Sometimes the information exists but is hosted somewhere other than the page you first tried. If you keep seeing "nginx," try loading the page from a different device, browser, or network. That can help you tell whether it's a broad website problem or a local connection issue on your end.
- Retry the official pages - Reload the facility page and the Arkansas DOC corrections page, and try a different browser or network to confirm the “nginx” error is consistent.
- Check official directories - Look for the facility in an official Arkansas DOC directory or contact a DOC central office line listed in an official government directory.
- Confirm contact details by phone - Use a phone number sourced from an official listing to ask how to send mail, how calls work, and how visitation is currently scheduled.
- Escalate through local officials if needed - If you cannot find a working official DOC page or a reachable number, contact local government or law enforcement administrative offices to ask where the public is being directed for facility contact information.
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