Before You Drive to McConnell Unit: a pre‑visit checklist
A quick check before you leave can save you a long drive and a cancelled visit. Run through this checklist before heading to McConnell Unit.
How to visit, scheduling, dress code, and visitor requirements
Visiting at McConnell Unit starts with the TDCJ Online Visitation Scheduler. You'll need to create and verify your own visitor account. Unit staff cannot set up accounts for you. Once you're logged in, the scheduler may show several visit types for an inmate: Regular, Contact, and Video/Tablet visits. Extended or Special options only appear when allowed by the inmate's privileges or the facility's setup. Before scheduling, complete the visitor background questionnaire in full and enter your telephone number in the required XXX XXX XXXX format. If the Schedule Visit button is blank or replaced by "Call Unit," follow the prompt and call the inmate's unit to arrange the visit directly. Visit availability and type can change based on privileges, unit layout, or temporary restrictions like lockdowns or security incidents.
Search for a loved one and send messages and photos in minutes.
A quick check before you leave can save you a long drive and a cancelled visit. Run through this checklist before heading to McConnell Unit.
Setting up your TDCJ Online Visitation Scheduler account is the first step to scheduling a visit. These steps walk you through registration, the questionnaire and profile setup, and adding an inmate so you don't get stuck mid-process.
Visiting at the McConnell Unit runs through the TDCJ Online Visitation Scheduler. Handle two things up front (creating your own account and picking the right visit type) and the rest of the process gets much smoother.
After you click Request Approval for a McConnell Unit visit, there's a short verification step on the unit's side before you can schedule. If the scheduler doesn't give you a button to pick a time, you can still move things forward.
The scheduler can list Regular, Contact, and Video/Tablet visits. You may also see Extended or Special visit options when they are allowed by the inmate’s privileges and the unit’s layout.
If the Schedule Visit button is blank or shows "Call Unit," call the inmate's unit directly to arrange the visit. The scheduler may also hide options when the inmate already has a visit scheduled or when a particular visit type isn't available.
Create and verify your own TDCJ Online Visitation account, then fully complete the visitor background questionnaire. Make sure to enter your phone number in the XXX XXX XXXX format, or the system may block scheduling.
If you mail letters, greeting cards, or photos to someone at the McConnell Unit, what they actually receive looks different from traditional mail. As of September 6, 2023, the McConnell Unit (along with all other TDCJ units) switched to TDCJ's digital mail platform. That means most personal mail gets processed digitally before your loved one ever sees it.
Trying to stay in touch with someone at the McConnell Unit? Your two best starting points are scheduling visits through TDCJ's Online Visitation Scheduler and registering your phone number through the TDCJ inmate telephone system.
Sending money to someone at the McConnell Unit goes through the Texas Department of Criminal Justice (TDCJ) Inmate Trust Fund. Here are the approved ways to deposit funds, plus a few quick checks to help you avoid rejected deposits.