How to Send Money to Facility

You can set up a Securus account online at the Securus Technologies website or by calling 1-800-844-6591. You'll choose between a pre-paid collect account or a direct bill account. Both cover phone charges.

There's also an option on the offender's end. They can transfer money from their trust account into a Securus debit calling account in $1 increments, then use those funds for phone calls. That $1 increment detail is worth knowing if they're trying to move a specific amount.

Steps to Follow

• ✓ Set up a Securus pre-paid collect account or direct bill account using the Securus Technologies website or by calling 1-800-844-6591.
• ✓ Review the listed Pre-Paid Collect funding fees (shown as $0.00 per deposit).
• ✓ Add multiple telephone numbers to the pre-paid collect account if your loved one will be calling more than one number.

1. Move funds from the trust account to the debit calling account - If the offender is transferring funds for calls, transfers to the Securus debit calling account are done in $1 increments.
2. Plan around the call limit - Calls have a maximum length of 25 minutes, so keep that in mind when deciding how much to transfer for phone time.

Before funding anything, confirm the current setup process and account options on the Securus Technologies website or by calling 1-800-844-6591. Double-check that the Pre-Paid Collect funding fees (listed as $0.00 per deposit) haven't changed.