Six ways to add money to an AdvancePay/ConnectNetwork account (which works best for you)

AdvancePay is the prepaid calling account you fund through ViaPath's ConnectNetwork system. You don't have to stick with one method - ViaPath offers multiple deposit options depending on what you have access to and how fast you need the money to post. Your main choices: online deposits through connectnetwork.com, deposits through the ConnectNetwork mobile app (Android or iOS), and deposits by phone using ViaPath's automated system (with the option to talk to a live agent). Prefer cash or paper payments? You can also deposit at a local Western Union, use a ViaPath-installed kiosk where available, or mail a check or money order made payable to ViaPath AdvancePay.

For the most straightforward setup, deposit online at connectnetwork.com. This works well when you have a card handy and want to manage everything from one place. ViaPath accepts Visa and Mastercard credit cards, debit cards, and prepaid cards for AdvancePay deposits - so online funding is accessible even without a traditional bank card.

The ConnectNetwork mobile app (Android or iOS) is another solid option. It's handy if you don't have regular access to a computer, or you just prefer handling deposits from your phone.

Rather handle it by phone? Maybe you're helping someone who isn't comfortable online. You can set up and fund an AdvancePay account through ViaPath's automated system at 800-483-8314. The prompts walk you through each step, and you can speak to a live agent if needed. For general help - billing questions, account issues - ConnectNetwork/ViaPath customer service is available at 877-650-4249. You can also email support@connectnetwork.com.

Opt4 5 Inperson Mail

• ✓ Western Union (cash) - Make a deposit at your local Western Union to add cash to an AdvancePay account.
• ✓ Kiosk (where available) - Use a ViaPath-installed kiosk if one is available to you.
• ✓ Mail (check or money order) - Mail a check or money order made payable to ViaPath AdvancePay to: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.

Mailing a payment? Make the check or money order payable to ViaPath AdvancePay and send it to: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722. This works when you don't want to use a card or you're working with a paper money order - but it's the slowest option. Build in extra time so you're not stuck waiting on the mail.

AdvancePay OneCall (APOC) works differently. It's not really "funding an account" - it lets you accept and pay for a single call without setting up or adding money to a prefunded AdvancePay account. This can be a lifesaver when you need to take a call right now but don't have time to create an account first. Standard AdvancePay prepaid phone rates apply, and a transaction fee may apply to APOC calls.

Want the simplest option? Start with the website or the ConnectNetwork app. Both let you set up an account and deposit without going anywhere, and they work well when you're paying by Visa or Mastercard (credit, debit, or prepaid). Not comfortable online? The phone system is a solid backup. Call 800-483-8314 to fund through ViaPath's automated prompts - you can speak to an agent if you get stuck. Working with cash? Western Union is often the most practical route. Using a check or money order? Mail it to the AdvancePay Service Department, but plan for extra time since mail processing isn't instant. Kiosks can also be convenient, though they're only available where ViaPath has one installed.

For most people, the fastest and easiest path is funding through connectnetwork.com or the ConnectNetwork mobile app using a Visa or Mastercard (credit, debit, or prepaid). Need to handle it by phone? Deposit through ViaPath's automated system. Working with cash? Western Union is a practical choice. Sending a check or money order? Mail it to the AdvancePay Service Dept. And if you just need to accept one call without pre-funding, AdvancePay OneCall lets you pay for a single call as it comes in.