Are Your Video Visits Recorded? Privacy and Confidential Visits at Tooele County

Tooele County states that all non-professional video visits are monitored and recorded. If you're visiting as family or a friend, plan your conversation with that in mind. Even on-site visits work this way. Visits at the facility are conducted through video terminals in the Correctional Facility's lobby using the iWebVisit system. So whether you're at home or physically at the jail, you're still on a video setup that falls under their recording policy.

1. Register your iWebVisit account - this is the account the facility can flag for confidential status.
2. Confirm you qualify as a professional visitor - Tooele County lists attorneys, clergy, and other qualified professionals.
3. Request “Confidential Status” and provide credentials - you can do this by arriving in person to present your credentials.
4. If you are outside the area, request it remotely - the facility allows the credential process by phone and fax for those who are not local.

Confidential status at Tooele County changes how future video visits are handled. Once attorneys, clergy, or other qualified professionals request "Confidential Status" for their iWebVisit account and provide credentials, the stated purpose is to prohibit those visits from being monitored or recorded. This is a meaningful distinction. The facility's policy is explicit: non-professional visits are monitored and recorded. Confidential status is the exception, not the default.

If a visit is recorded, the next question is usually: how long does that recording exist? Tooele County Sheriff's Department policy says audio/video recordings are retained according to the established records retention schedule and as required by applicable federal, state, and local law. The department also has written guidelines for how personnel use portable audio/video recording devices while performing their duties (including body-worn, handheld, or integrated systems). That context matters. It signals there are formal rules around recording and retention, not just informal practice.

Practical Steps Privacy

• ✓ If you are an attorney, clergy member, or other qualified professional, request “Confidential Status” for your iWebVisit account and provide credentials (in person, or by phone and fax if you are outside the area).
• ✓ If you are visiting as family or a friend, assume your video visit is monitored and recorded.
• ✓ Keep sensitive details out of non-professional video visits since the facility states those visits are monitored and recorded.