How to Send Money to Facility
If you're trying to pay for video visits or get set up in this facility's system, the first step is registering with iWebVisit. Here's what you can do on-site versus online, plus the rules that can block a registration from going through.
This facility uses iWebVisit for video visitation. You can register two ways. The first is in person: head to the visitation lobby with a valid government-issued photo ID, and staff will get you set up. The second is online. Creating your iWebVisit account ahead of time saves a step if you still need to come in for anything later.
Age rule: To register through the visitation lobby method, you must be over 18 and have a valid ID. If a minor is requesting to visit, a documented legal guardian must accompany them.
On-site video visits happen through iWebVisit terminals in the facility lobby. Once you're registered, this is where you'll go to use the system in person.
- Create your iWebVisit account online (optional). Registering online ahead of time can save you time later.
- Register in the visitation lobby (in-person option). Bring a valid government-issued photo ID to the visitation lobby to be registered into the iWebVisit system.
- ✓ If you are registering through the visitation lobby method, make sure you are over 18 and have a valid ID.
- ✓ If a minor is requesting to visit, bring a documented legal guardian with them.
- Go to the lobby video terminals. On-site video visits are conducted on iWebVisit terminals located in the facility lobby.
- Use the iWebVisit system for your on-site video visit. Staff may direct you to the correct terminal or process in the lobby.
What to Verify
- ✓ Confirm the current fee for standard remote video visits. The posted rate is $12.00 for the first standard visit of each month and $10.00 for each additional standard visit that month.
- ✓ If you are an attorney, clergy, or another qualified professional, confirm the current professional rate. The posted rate is $25.00 per remote video visit.
- ✓ Ask whether any fees or rate rules have changed recently before you pay.
- ✓ Verify what forms of government-issued photo ID are accepted for lobby registration.
- ✓ Confirm whether online account creation is enough for what you need, or if you still must register in the lobby.
- ✓ If a minor will be involved in visiting, ask what documentation is required for the legal guardian.
Before making the trip, confirm that the iWebVisit video terminals in the lobby will be available when you plan to visit. Check whether there are any on-site procedures you need to follow to access them.
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