What You Need Before a Remote Video Visit at Tooele County: Tech, Fees, and Availability

Start with the basics: a computer and high-speed internet. Spotty connections mean frozen screens and dropped audio - not how you want to spend your visit.

You'll need a working webcam. Even if your computer has one built in, check that it actually turns on and your settings allow it to activate when the visit starts.

Use a headset. It keeps audio clearer and cuts down on echo or background noise drowning out your conversation.

Pricing at Tooele County is straightforward: $12.00 for your first visit each month, then $10.00 for each additional visit after that. If you're planning multiple visits, budget a bit more for that first one.

Qualified professionals pay $25.00 per remote visit - a separate rate from standard visitor pricing. Double-check you're looking at the right category before scheduling.

• ✓ Budget for $12.00 for your first standard visit of the month and $10.00 for additional standard visits
• ✓ If you’re visiting as a qualified professional, plan for $25.00 per visit
• ✓ Have your payment method ready before you schedule so you’re not scrambling at the last minute

Tooele County Detention Center offers iWebVisit seven days a week. That flexibility helps if your schedule doesn't line up with traditional in-person visiting days.

Remote visits are designed to expand your opportunities to connect - more hours, more frequency. They're especially useful when getting to the facility in person isn't realistic.

1. Confirm you have the basics - Use a computer with high-speed internet, plus a webcam and a headset.
2. Do a quick test run - Check that your webcam turns on and your headset audio is working clearly before your visit time.
3. Plan for the visit fee - Standard visits are $12.00 for your first visit each month and $10.00 for each additional standard visit.
4. Schedule once you’re ready - After you’ve confirmed your equipment and budget, set up your iWebVisit account and schedule the time and day you want to visit.

One policy worth knowing: if a remote visit starts and the facility cancels or terminates it, you won't get a credit voucher. Test your equipment and connection before the session begins - it's the best way to avoid losing your visit.

• ✓ Try reconnecting right away if the video or audio cuts out
• ✓ Check your local internet connection and restart your headset/webcam if needed
• ✓ If you can’t recover the session, plan to rebook another visit
• ✓ Keep the no-credit rule in mind: if the facility cancels or terminates after the visit starts, a credit voucher won’t be issued