Visitation

How to Schedule Your First Visit at Topeka Correctional Facility (KS)

Your first visit goes a lot smoother when you handle two things early: getting approved for the resident's visitation list, then booking a time through the official scheduler (or the visitation clerk). Here's how to do it at Topeka Correctional Facility.

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You can't visit until your visitor application is approved and you're on the resident's pre-approved visitation list. If you're brand new to the process, the resident plays a key role. Once they're eligible for visiting privileges, they're responsible for making sure you receive the paperwork you need to register as a visitor.

Don't try to sort it out at the door. If you're not approved and on the resident's list, you will not be allowed into the facility.

Once you're approved, you still need an appointment. Topeka Correctional Facility requires visits to be scheduled through the ICSolutions online visitation scheduler. You can also contact the facility's visitation clerk to book. Either way, no appointment means no visit.

Reminder: Approval alone isn't enough. You must also have an appointment scheduled through the online scheduler or the visitation clerk before you'll be admitted.

Can't use the online scheduler? Call Topeka Correctional Facility at 785-559-5100 and ask for the visitation clerk to book your visit. Appointments made by phone count the same as online appointments for admission purposes.

Plan ahead for the cutoff. Scheduling for in-person visits closes 72 hours before visitation begins at the facility for that week. When you're choosing a time, expect two daily options: one morning slot and one afternoon slot.

You can sign up for one or both time slots on a given day. Booking both the morning and afternoon slots gives you an all-day visit. One catch: you can't sign up for multiple days on the same weekend, so pick the day that works best before you confirm.

If the online scheduler shows all slots are filled, don't travel to the facility. No opening means no visit that day.

  1. Cancel as soon as you know you cannot make it - go back into the online scheduler and record your cancellation.
  2. Reschedule instead of missing the visit - missed visits could result in suspension, so it is better to cancel and rebook than to no-show.

Day of Expectations

  • Expect a limit of four visitors per resident for in-person visitation.
  • Brief, appropriate physical contact is allowed (for example, a hug or brief embrace).

Know before you go. You must be on the resident's approved visitor list and have a scheduled appointment (through the online scheduler or the visitation clerk) to be admitted.

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