How to Send Money to Topeka Corrections Facility, KS (KS)
Want to help someone at Topeka Corrections Facility stay connected by phone? The key step is setting up a prepaid telephone account through the facility's phone provider.
Topeka Corrections Facility uses ICS Corrections, Inc. for resident telephone service. This means phone-related deposits and prepaid calling accounts all go through ICS, not some random third-party service.
Residents can place collect calls or prepaid calls, but they cannot receive incoming calls. If you want them to call you reliably, especially on a cell phone, you'll need a prepaid account set up on your end. Without one, residents can't call cell phones at all.
Steps to Follow
- ✓ Set up a prepaid account with ICS Corrections (ICSolutions) so your loved one can place prepaid calls.
- ✓ Create the account online through the ICS Solutions website (accounts may be set up at no cost) or call ICS customer service at 1-888-506-8407 to establish the prepaid account.
Practical takeaway: Residents cannot receive incoming calls, and cell phone calls require a prepaid account. If you only have a mobile number, setting up prepaid is what makes calls possible.
Before you deposit money anywhere, confirm you're using the current provider and contact details. Topeka Corrections Facility's resident telephone provider is listed as ICS Corrections, Inc., and called parties can set up prepaid by phone or online through ICS. That said, provider contracts and procedures do change. It's worth verifying that ICS is still the active phone vendor and that the prepaid setup options haven't shifted.
- Confirm what “send money” means for your situation. Ask whether you’re trying to fund phone calls (prepaid/collect setup) versus other needs like commissary, since the process is not always the same.
- Verify the prepaid phone account setup. Use the ICS customer service line (1-888-506-8407) or the ICS online account setup to confirm your account is active and linked correctly for prepaid calls.
- Confirm cell phone calling requirements. Since residents cannot call cell phones unless a prepaid account is established, verify that your mobile number is eligible and covered under your prepaid setup.
- Ask about any exceptions or special situations. Residents are not permitted to receive telephone calls, so check with the facility about what to do in urgent situations and what communication options are allowed.
Reminder: Residents are not permitted to receive telephone calls. If someone tells you they can "call in" to reach a resident, verify that directly with the facility first.
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